Ratings based on 194 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Elegant the gentleman at reception was kind and knowledgeable about local tours. Levant was top notch fir service!
by A verified traveler
Posted 24 Aug 2024
We were arriving late than we had planned. Called the hotel they were extremely helpful in checking us in late. And they were kind to find a place to dine and help a get our food.
The property is a classic and had its charm with a an enclosed courtyard. It had all the modern amenities. All through the stay the staff were extremely helpful. Thank you.
Comment from Hotel Management
30 Aug 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Posted 7 May 2024
This hotel looks nothing from the outside but the rooms are round a central courtyard, either in the main building or across the road in the annex. I think the annex is nicer with lots of places to sit outside in a tranquil oasis. The staff were extremely helpful and friendly even though they did not speak English. There is parking next to the hotel. Breakfast is a basic and typically Turkish served in the main building. The hotel serves beer but not wine. Location is very good for the main sights and the hotel can recommend places to eat.
Comment from Hotel Management
9 May 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
It was Ok
Posted 5 May 2024 on HotelsThe rooms were okay in size and the beds were comfortable. Unpleasant odor comes out the bathroom's plumbing probable cause by the age of the city's plumbing system. Although the parking was free, the parking attendants were always trying to collect "exit fees" and at times were unpolite. The hotel manager took care of it, but it became an annoying ritual. It is centrally located to the attractions and Bazaar. The A/C was great as it was getting warmer out here. If you have mobility issues, you better ask for a ground level room. The manager and the staff were very friendly and willing to help.
Comment from Hotel Management
9 May 2024 by Palmyra hotel, Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Great place to stay
Posted 10 Apr 2024 on HotelsGreat place to stay. Beautiful old traditional local house with excellent room and within easy walking distance of the town and museum which is a must see experience.
Comment from Hotel Management
19 Apr 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Posted 24 Mar 2024
Absolutely loved our stay here. Staff was very friendly, the building is beautiful, and the breakfast was great. Also parking was super easy and convenient. Would absolutely stay again.
Comment from Hotel Management
24 Mar 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Palmyra hotel , Hotel Management
Sizleri misafir etmekten mutluluk duyduk her zaman bekleriz
by A verified traveler
Posted 2 Jan 2024
The staff is very kind. Parking lot is beside the hotel and convenient. The rooms are spacious and well decorated. The breakfast is traditional and excellent.
Comment from Hotel Management
3 Feb 2024 by Palmyra hotel , Hotel Management
We are very pleased to have you as our guest. Thank you for the enrichment you add to our guest experiences. We wish you to see you again.
by A verified traveler
Wonderful stay in the heart of Urfa
Posted 2 Jan 2024 on HotelsWe had a great stay at Palmyra in the heart of Urfa's old city. Everything of interest is in walking distance and the hosts are hospitable and very welcoming. We would stay here again!