Ratings based on 986 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Beds were very uncomfortable, there was an odd smell in halls, elevator, and rooms, and housekeeping never cleaned the rooms or replaced the towels. Breakfast was regular motel breakfast but cost extra.
The place was affordable
by A verified traveler
Posted 27 Dec 2024
The room smells so bad carpet smells like mold
Comment from Hotel Management
31 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Samer,We’re truly sorry to hear about the unpleasant smell in your room. This is not the standard we strive for, and we’ll address this issue immediately with our housekeeping and maintenance teams. Your feedback is invaluable, and we hope to have the chance to provide you with a much better experience in the future.Regards,Exton Hotel Management
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Guy,It is apparent from your review that you did not have a good time at our Exton Hotel & Conference Center hotel. Knowing you were not accommodated well at Exton Hotel & Conference Center is disheartening. This is not the typical experience our guests have with us, as you can look at the reviews of our other guests. We hope you give us another chance to offer you enhanced service on your next trip.Regards,Exton Hotel Management
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Victoria,Thank you for leaving us a rating of your stay with us at Exton Hotel & Conference Center. We work tirelessly to ensure our guests experience the best hospitality at Exton Hotel & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Exton Hotel Management
by A verified traveler
Posted 15 Dec 2024
In a great location but not well taken care of.
Comment from Hotel Management
17 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Mark,Thank you for your feedback. We're glad you appreciated our great location, but we’re sorry to hear that the property didn’t meet your expectations. Your comments are important to us, and we’ll work on improving the upkeep to provide a better experience for our guests. We hope to welcome you back in the future!Regards,Exton Hotel Management
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Deborah,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Exton Hotel & Conference Center. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Exton Hotel & Conference Center hotel soon!Regards,Exton Hotel Management
by A verified traveler
Posted 9 Dec 2024
Despite the fact there was a roaring party going on at the front of the hotel, we were given a very quiet room, and we appreciated that. There were some issues with cleanliness, and the rug in the hall smelled horribly of some kind of disinfectant. Fortunately it didn't come into the room. Breakfast was decent. Everything felt a little funky, but the price was right.
Comment from Hotel Management
10 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Paul,Thank you for sharing your experience! We're glad we could provide a quiet room despite the party and that you appreciated the value of your stay. We apologize for the cleanliness concerns and the strong disinfectant smell in the hallway. Your feedback helps us improve, and we’ll address these issues. We hope to make your next stay even better!Regards,Exton Hotel Management
by A verified traveler
Posted 8 Dec 2024
It was a good place to crash for a couple of nights and there was a breakfast buffet, it was paid though!
Comment from Hotel Management
10 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Tushar,Thank you for your feedback! We're glad you found our hotel a good spot for a short stay and enjoyed the breakfast buffet, even though it was paid. We hope to welcome you back for another convenient and comfortable visit!Regards,Exton Hotel Management
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Benachir,Thank you so much for awarding us a positive rating for your stay at our Exton Hotel & Conference Center hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Exton Hotel Management
by A verified traveler
Posted 6 Dec 2024
Great location right on main road. Easy access to shopping and restaurants in the area. Nothing fancy but room was spacious and clean. Nice to have microwave and refrigerator in room. Couch in room is nice plenty of outlets including USB ports to charge phones. Staff very nice and accomodating.
Bar and breakfast area were nice. Hotel still has some issues with transient guests but is addressing this issue at check-in. Overall perfect for my needs especially the location being less than 5 miles from my family.
Comment from Hotel Management
10 Dec 2024 by Exton Hotel Management, Hotel Management
Dear Peter,Thank you for your detailed feedback! We’re glad the location, room amenities, and accommodating staff made your stay comfortable and convenient. It’s great to hear our efforts to address certain issues are noticed, and we’re committed to continuous improvement. We look forward to hosting you again on your visits to the area!Regards,Exton Hotel Management
