Ratings based on 813 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Really great stay for our wedding night, the hotel also gave us free drinks to celebrate much appreciated! Would highly recommend to anyone
by A verified traveler
Posted 9 Nov 2024
A lovely relaxing stay. The spa treatment was great.
Comment from Hotel Management
12 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 7 Nov 2024
Rather old fashioned; outdated. Could do with a revamp.
Poor breakfast selection.
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and will certainly take this into account.
by A verified traveler
Posted 7 Nov 2024
Pleasant stay wity friendly staff. Breakfast buffet was plentiful but food was not always hot. Golf bar closed down early due to winter which was fair enough but the hotel restaurant then closed between 5 and 6 so there was nowhere to order food. Once they took orders, the kitchen got very busy which slowed the service down. Also, the menu was pretty unexciting and didnt seem to change.
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and will certainly take this into account. We are however pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 4 Nov 2024
We chose this hotel because we were visiting family in the area. The room was average with dated decor, particularly the bathroom. Peeling paint at bottom of bathroom door and black mould on the shower screen. We left towels in the bath for a change but came back from a day out and they were still there. Only bed had been made. Breakfast was also average with only 1 coffee machine working. It also seemed understaffed with one girl doing everything. The spa is good but very busy. Maybe would benefit from having an adult only time in the pool specified. The golf course looks great and all the surrounding area outside.
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and will certainly take this into account. We are however pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 30 Oct 2024
The pool and spa were really good, room was clean and comfortable bonus was the balcony, we didn’t have chance to use the gym but we will be back to try, I needed a relaxing break after an injury, this place was perfect with quiet areas lovely wood burning stove ticking away in the background, fabulous views, all the staff from reception to bar to spa were really friendly and professional, did me the world of good, looking forward to return visit..
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review.We are pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 29 Oct 2024
Staff were friendly, spa was good, rooms clean.
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 28 Oct 2024
It presents as dingy and needing a freshening up. The down stairs restaurant and a depressing dark grey and gives a munical appearance. also the signage in the corridors makes it very difficult to find the 'reception area if you don't know the building - of course as youi are a hotel most people staying won't know the layout of the building. The young woman on the reception desk was a gem and went the extra mild to help me sort a taxi problem.She was on When I arrrived on Saturday 26th and the folliowing Sunday Morning. Worth her weight in gold!!!
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and will certainly take this into account. We are however pleased to hear that you enjoyed your stay and we hope to welcome you again soon.
by A verified traveler
Posted 26 Oct 2024
Bar wasnt open when we arrived although it was stated open till 11pm
Thin walls, could hear next door using the toilet
Comment from Hotel Management
8 Nov 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and will certainly take this into account. We are sorry to hear that you did not enjoy your stay. If you wish to discuss this issue further please contact the hotel directly.
by A verified traveler
Posted 15 Oct 2024
Excellent, highly recommended
Comment from Hotel Management
21 Oct 2024 by Phoebe, Hotel Management
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay. We hope to welcome you back again soon.
