Ratings based on 617 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Room was spacious and the service was very good.
Comment from Hotel Management
18 Nov 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Our team are very grateful you enjoyed your stay and we look forward to seeing you again! Best Regards, Alfie
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Posted 29 Oct 2024
What a fantastic find! We were upgraded to a deluxe room that was spacious and quiet. Staff were very nice and accommodating, will definitely use again.
Comment from Hotel Management
31 Oct 2024 by Alfie, Hotel Management
Hi There,Thankyou so much for your review, comments and score! its very much appreciated,were glad you enjoyed your stay and hope to see you again!Best Regards,Alfie
by A verified traveler
Posted 27 Oct 2024
When we arrived at the property we were met by a lovely receptionist but she was the only nice bit about this place! The room we were given as dirty with heavily stained soft furnishings and carpet. We complained only to be told that the hotel was full and no further rooms were available to change to. The receptionist advised that housekeeping had finished for the day but she would go and hoover our room as there were biscuits on the floor from the previous occupant! The low level of basic cleanliness left us questioning everything else. The fabric headboard was stained and so ware the chairs. There were cobwebs in the bedroom window and while I appreciate spiders come in this little guy had been working on his web for some time without being disturbed. If we hadn’t got tickets to see a show we would not have stayed here.
Comment from Hotel Management
9 Nov 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! we will look into the comments made! and i believe the manager has looked into this,Once again our apologies,Best Regards,Alfie
by A verified traveler
Posted 8 Oct 2024
Clean and tidy
Comment from Hotel Management
8 Oct 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Posted 28 Sep 2024
The staff were lovely. It felt like the entire hotel including dining was well managed. My only concern was the noise from the pub across the street, but it was the first week of uni so maybe that was unusual.
Comment from Hotel Management
30 Sep 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Posted 19 Sep 2024
Great location and the staff are helpful and make an effort. More like a B&B than a hotel, but it’s quiet and close to everything
Comment from Hotel Management
28 Sep 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Posted 3 Aug 2024
Very nice breakfast
Comment from Hotel Management
4 Aug 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
by A verified traveler
Low end hotel in good location
Posted 28 Jul 2024 on HotelsGood
Good location easy to get to places.
Breakfast was really good
Good shower
Bad
Beds uncomfortable.
Dated property
Mould in bathroom
No A/c but fan provided
Comment from Hotel Management
4 Aug 2024 by Alfie, Hotel Management
Hi There, Thank you for your review, comments and score! Its very much appreciated and really helps the hotel improve and we will look into comments made! We hope to see you again! Best Regards, Alfie
