Ratings based on 129 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Great place
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
30 Oct 2024 by General Manager , Hotel Management
Good Evening.Thank you for the 5 star reviewBest wishesSarah
by A verified traveler
Nice surprise
Posted 9 Oct 2024 on HotelsNicer than I expected. Nice outside sitting area by the river, would be lovely in summer. The room was nice and well fitted out. I’d definitely use again
by A verified traveler
Posted 29 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 9 Jul 2024
Not as nice as I was expecting. My view was over the car park. The manager pointed out that Expedia customers need to stipulate if they want a river view. For £145 I thought I’d get one but he said that was cheap for Exeter. Other observations:
Not double glazed - just an extra piece of glass that didn’t cover the whole window.
Wifi insecure
Parking - no notification that there was private parking for guests, which is important I think, as I parked in the crowded pub car park.
Multiple power outages
Toilet flush issues
Given wrong wine. French sav said was given but second waiter said hadn’t had for ages. Staff seemed a little clueless.
by A verified traveler
Posted 4 Jul 2024
Lovely place. Beds very comfortable. Bathrooms modern and nicely designed. Tv position poor. No honey!
by A verified traveler from Houston
Posted 30 Jun 2024
Easy parking at a nice busy pub
by A verified traveler
Posted 25 Jun 2024 on Hotels
by A verified traveler
Posted 12 Jun 2024 on Hotels
Breakfast menu not very clear or priced showing juice/ tea coffee were extra but food itself was good. Continental breakfast poor if later than 9am.. maybe very hungry clients ate most of it early. Situation on river with gardens excellent. Overall a pleasant place to stay.
