Ratings based on 24 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
The hotel itself was fine and the breakfast very good, however the highest priority for me was getting a good night's sleep. The mattress on the bed was awful. The metal springs could be felt through the thin mattress cover to such an extent I found it painful to lie on. I tried adding the spare pillows (single traveller) underneath me but I still barely slept an hour all night. There were also no lights outside or around the building. Getting from the car park to the hotel in the dark was dangerous on the uneven and potholed terrain. Going out later that night also meant having to use an outside fire escape and a Fire Door that was always open from the outside.
by A verified traveler
Posted 16 Sep 2024
Were told that the chef had gone off sick and that they wouldn’t be able to provide any evening meals or a breakfast service, other than supplying a choice of a pasty or sausage roll. However when we went down to breakfast, expecting the worst, there was cereal, toast and yoghurts available as well as toast. We were also offered a bacon or sausage sandwich which was appreciated.
by A verified traveler
Posted 4 Sep 2024
Total waste of money, no lights in parking even they mention about breakfast but they haven’t provide anything
by A verified traveler
Posted 3 Sep 2024
Smashing staff. All very friendly and helpful.Accommodation left something to be desired. Paintwork a bit shabby, double glazed window in room “blown” and in need of replacement. Curtains inadequate to prevent being woken at first light. Once again, staff were lovely but the venue in need of attention.
by A verified traveler
Posted 26 Aug 2024
Was a great experience
by A verified traveler
Posted 25 Aug 2024
A lovely place to stay whilst exploring the local area. Beautiful scenery right on the doorstep. Staff and clientele all very friendly. Would definitely recommend
by A verified traveler
Highly recommended
Posted 4 Aug 2024 on HotelsAbsolutley beautiful. Location is gorgeous and green. Suite was clean bright and beautiful. Staff were super friendly theough out the stay.
We will be back, gorgeous place and a real bargain for the money.
by A verified traveler
Posted 25 Jul 2024 on Hotels
Very enjoyable stay. Staff were very friendly and helpful. Would recommend
by A verified traveler
Children’s beds not setup for late check in
Posted 20 Jul 2024 on HotelsWe arrived very late around 10.30pm as a stop on the way to Cornwall. With two young children, we asked twice (including calling ahead 45 min before arrival) to ensure the cot and small bed were setup. We were assured this would be done. Get in the room with two very tired children who then proceeded to wake up as we had to get the beds setup in the dark. A terrible nights could have been avoided if the beds were setup like they were promised.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Our room in main building was nice, however, advertising of accommodation online was misleading as we expected to stay in a wooden bungalow. This is how it appears on their website. It has been explained to us that in order to stay in the bungalow your booking should be for at least for 3 nights.
Our room was clean, comfortable, had everything you would need for one night stay in the hotel room. Hotel staff are very friendly and helpful
