Ratings based on 340 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
This property was a proper little hideaway! The road in to it was a bit scary but well worth the trip! The property definitely had an air of bygone refinement to it. We had a very peaceful stay. The staff were very friendly and appeared gnuinely pleased to care for us.. It is a wonderful venue for business conferences, weddings etc.
Comment from Hotel Management
5 Nov 2024 by Deni, Hotel Management
Thank you for leaving this lovely review. We look forward to welcoming you to our hotel again.
by A verified traveler
Posted 9 Oct 2024
The hotel staff were all helpful and attentive. The room was clean and fresh. The gardens were well kept and enjoyable. The building is old and in parts looking a little tired. Food in the restaurant was good. I would recommend the hotel for its excellent customer service and spotless accommodation.
Comment from Hotel Management
5 Nov 2024 by Deni, Hotel Management
Thank you for your lovely review about us. We look forward to welcoming you to our hotel again.
by A verified traveler
Nice-ish stay
Posted 5 Aug 2024 on HotelsStunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished.
Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill.
Fire alarm also went off at 6:50am.
Unlikely we would stay again.
Comment from Hotel Management
18 Sep 2024 by Deni, Hotel Management
We are sorry to hear that you have experienced inconvenience during your stay. Would you please contact us directly?
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Deni, Hotel Management
Thank you for rating our hotel!
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Deni, Hotel Management
Thank you for rating our hotel with top marks!
by A verified traveler
In a beautiful setting
Posted 28 Jul 2024 on HotelsRestaurant service, quality and quantity very good, but had issue with the Hotel's 3 course dinner offer. Obviously the Chef was not in agreement with the offer and it took ages to serve, otherwise the food was lovely. Room very comfortable, but if you are disabled in any way, there is no lift.
Comment from Hotel Management
18 Sep 2024 by Deni, Hotel Management
Thank you for leaving a review about us. Apologies for the delay in preparing the food. We are glad to know that you have enjoyed your meal. We look forward to welcoming you to our hotel again.
by A verified traveler
Nice place to stay
Posted 28 May 2024 on HotelsLovely welcome on arrival
Comment from Hotel Management
25 Jun 2024 by Deni, Hotel Management
Thank you for your lovely review. We look forward to welcoming you to our hotel again soon.
by A verified traveler
Absolutely awful, disturbed repeatedly by others.
Posted 5 May 2024 on HotelsInitial thoughts were that the hotel looked lovely. Went downhill a tad when we had to hunt for the waiter to place our dinner order, food was mediocre.
Room comfortable.
Having been up since 5am, we were crashed by 9.30pm, only to be woken at 11.23pm by lots of people outside our room, talking very loudly. I went to politely ask them to be quiet, to be greeted by about ten people all standing in the room opposite with a camera man.
I called down to Reception for support, but dialling 0 as per their brochure didn't get a response so I used my mobile to call the main hotel number. The gentleman said he would speak to the guests.
I went back to bed, but was again disturbed at 12.15am by loud voices and electronic beeping. I opened my door & was again greeted by a large group of people standing in the room opposite.
I called the night porter and was told that 'they'll be finished filming at 12.30'... seriously???
I barely got any sleep after that as I was so angry.
It transpires that it was a paranormal event where people can book 'haunted rooms'. Obviousky the room opposite ours was one of the haunted rooms!
I spoke to the lady in the desk in the morning and explained our dissatisfaction with the situation, to be told that 'they're normally quiet'.
Totally unacceptable. Would not ever recommend this hotel and I will be contacting the Manager directly.
Comment from Hotel Management
25 Jun 2024 by Deni, Hotel Management
Dear Suzanne, please accept our sincere apologies for the disturbance caused during your stay. Would you please contact us and ask to speak to a manager? We would be happy to help.
by A verified traveler
Posted 18 Apr 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Deni, Hotel Management
Thank you for taking time to rate our hotel. Your feedback is important. It helps us improve our service.
by A verified traveler
Posted 3 Apr 2024
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
Comment from Hotel Management
14 Apr 2024 by RECEPTION, Hotel Management
Thank you for reviewing our hotel. We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future.Kind regards,Reception.
