Ratings based on 194 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
The most pleasant and lovely staff. Highly recommend!
Comment from Hotel Management
13 Dec 2024 by Emily, Hotel Management
Dear BridgetThank you so much for this lovely review! I am so pleased you enjoyed your stay and we hope to welcome you back. Kind regardsEmily & Team
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Bendene Townhouse , Hotel Management
Dear Kara, Many thanks for your 5/5 review! We are so glad you enjoyed your time here at the Bendene. Kind regards, Juliette
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Emily, Hotel Management
Dear GuestThank you for your review! We hope to welcome you back. Kind regardsEmily
by A verified traveler
Posted 31 Aug 2024
Loved the view from my room. Magical skyline filled with beautiful historical architecture.
Comment from Hotel Management
31 Aug 2024 by The Bendene Townhouse , Hotel Management
Hi Iskra, thank you for taking the time to leave us a review! We are glad that you enjoyed the view from your room and were happy with the location. We hope to welcome you back in the future. Kind ReagrdsOliwiaBendene Town House
by A verified traveler
Posted 24 Aug 2024
Nice property. Staff were lovely.
Convenient to centre of Exeter.
Some solar lights might be nice in the garden for a late evening sit down after a busy day.
Comment from Hotel Management
24 Aug 2024 by Emily, Hotel Management
Dear HilaryThank you for your review! We are so pleased you enjoyed your stay and I will pass your kind words on to the team. We do have lights on the wall in the garden that are set to come on automatically in the evenings but we will make sure they are working as they should be. We look forward to welcoming you back in the future. Kind regardsEmily
by A verified traveler
Posted 21 Aug 2024
The property was a lovely place to stay I would stay again when I come bk down again
Comment from Hotel Management
22 Aug 2024 by Author, Hotel Management
Dear Amy
Thank you for your lovely review!
We are so pleased you enjoyed your stay and look forward to welcoming you back.
Warm regards
Emily & Team
by A verified traveler
Posted 13 Aug 2024
We stayed in the studio suite and it was perfect. The hotel calls itself ‘home from home’ and this is exactly what it is. The room was a perfect size for me and my boyfriend and the bed was so comfy!!
The hotel manager Emily was extremely accommodating and went above and beyond for my boyfriends birthday.
Our French Bulldog loved the courtyard outside making new friends and watching the birds.
The only have two criticisms I have is for our 5 day stay, the towels/bins were only changed once and this was upon request. Also, it is advertised by Expedia that the parking is free however it is not- it is £11.20 a day.
Other than the parking and the towels/bins, I would highly recommend staying and the Bendene Townhouse.
Comment from Hotel Management
13 Aug 2024 by The Bendene Townhouse , Hotel Management
Dear Becca, Thank you for taking the time to leave this review. I am unable to find the free parking information on our Expedia site but I will make sure to amend this for the future. I will also pass on the bins/towels information to our housekeeping team in order to amend this. We hope to welcome you back in the future!Kind Regards, Bendene Team.
by A verified traveler
Posted 2 Aug 2024 on Hotels
Hotel has great location for centre. Rooms are basic but clean. Receptionist was lovely and decent coffee machine in lobby which guests can use.
Our stay spoilt by noise at 3am to 4.30am by group of drunken lads (as summer and had windows open). However they weren't staying at the hotel and just unfortunate event.
Comment from Hotel Management
2 Aug 2024 by Emily, Hotel Management
Dear SarahThank you for your lovely review, I will be sure to pass your kind comments on to the Receptionist who you dealt with. We are pleased you found the room clean and liked the coffee machine! We hope to welcome you back soon. Kind regardsEmily
by A verified traveler
Posted 25 Jul 2024
Affordable place to spend a night. Lots of dining options within walking distance.
Comment from Hotel Management
26 Jul 2024 by Author, Hotel Management
Dear Maria
Thank you for your review! We hope to welcome you back soon.
Warm regards
Emily & Team
by A verified traveler
Posted 18 Jul 2024
Very friendly staff. Cute little rooms. Shared bathrooms. Great option for the price point.
Comment from Hotel Management
18 Jul 2024 by Jazmin, Hotel Management
Thank you Melinda for your 5/5 review! We hope to welcome you again in the future!
