Ratings based on 982 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lumberton
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
I am utterly disappointed with my stay at this hotel. From the moment I stepped into the room, it was clear that this place does not prioritize cleanliness or guest satisfaction. The room was absolutely filthy—dust on every surface, stained sheets, and an unpleasant smell that made it difficult to feel comfortable.
To make matters worse, the internet was completely non-functional. In this day and age, reliable Wi-Fi is a basic expectation, especially when traveling for work or staying connected with loved ones. Adding to the frustration, the room's telephone didn’t work either, so I couldn’t even call the front desk to report any of these issues.
The bathroom was another nightmare. The wash basin was clogged, and i had to remove the drainer to drain the water. It was unhygienic and completely unacceptable. Clearly, maintenance is not a priority here.
As if this wasn’t enough, the breakfast provided was extremely poor. The options were limited, the food was stale, and the presentation left a lot to be desired. It felt like an afterthought rather than an effort to provide a positive guest experience.
Overall, this stay was one of the worst hotel experiences I’ve ever had. I would strongly advise anyone considering this place to look elsewhere. Save yourself the frustration and money—this place is far from worth it.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Staff was wonderful. Property was old and while ok, not great. Little things like no exhaust fan in the bathroom, cracks in walls, etc. Also, previous occupant of our room had spilled milk in and behind fridge and it was awfully smelly.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Staff was not informative, housekeeping was only available on certain days and there was no tv channel guide.
by A verified traveler
Posted 11 Nov 2024
The breakfast was almost non-existent. Very little food and long lines. You're very disappointed
by A verified traveler
Posted 11 Nov 2024
The bed way too small to share and sleep comfortably. The breakfast was not great, burned eggs, no juice (waited after asking for 20 minutes). Just not good at all.
by A verified traveler
Posted 10 Nov 2024
Dirty. No replenishing of the breakfast food. Carpet loose. Floors in bathroom sticky. A worn down place.
