Ratings based on 365 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Van Nuys
Posted 28 Sep 2024
Very nice and clean property. Well decorated and very pleasant staff
Comment from Hotel Management
6 Nov 2024 by Novotel Evry Courcouronnes, Hotel Management
Dear Pierre, Thank you for this very positive comment. It shows that our investment and work have been successful. This way your stay has reached your expectations and we are really glad about it. We will share your satisfaction with all the staff.We look forward to seeing you again soon.Sincerely,Emeline Tamponnet
by A verified traveler from Mexico
Posted 28 Aug 2024
This is not a 4 star hotel. The room is in awful conditions. Bathroom broken, paint of the tub getting out. Carpets stained. So sad to see a novotel stating rhiabia a 4 star rating. I have photos that can share and will love that the hotel contacts me. This is not okz
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 16 Jul 2024
by A verified traveler
Posted 29 Jun 2024
The hotel was fine but I did not like the room. It was outdated and the bathroom tub was too high from the floor. It’s twice as tall a normal tub. I was almost fell a few times.
Comment from Hotel Management
6 Jul 2024 by Novotel Evry Courcouronnes, Hotel Management
Bonjour, Nous vous remercions d’avoir pris le temps de nous faire part de votre retour suite à votre séjour parmi nous. Nous sommes au regret de lire que celui-ci ne vous a pas satisfait. Il est essentiel pour nous de connaître le ressenti de nos clients, qu'il soit positif ou négatif, afin d'améliorer chaque jour nos services et offrir à notre clientèle le meilleur des séjours.Nous espérons toutefois avoir le plaisir de vous revoir dans notre établissement afin de vous redonner une meilleure image de notre bel établissement.Bien à vous. Emeline TamponnetResponsable Hébergement
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jul 2024 by Novotel Evry Courcouronnes, Hotel Management
Bonjour, Un grand merci pour votre très bonne note. Nous sommes ravis de constater que votre séjour au sein du Novotel Evry-Courcouronnes a rempli vos attentes. Cela nous encourage à continuer dans cette lancée.Au plaisir de vous revoir bientôt.Emeline TamponnetResponsable Hébergement
by A verified traveler
Posted 25 Feb 2024
The property is dated, inconveniently located, no vending services, the entire laundry consists of 1 washer and 1 dryer the size that would fit in a two room apartment. The part of the breakfast that is supposed to be hot wasn’t hot on any of the 5 days I was there. I could go on but why bother. If you’re on business or leisure without transportation avoid this place. Although the service people were very nice.
Comment from Hotel Management
5 Jun 2024 by Mathilde, Hotel Management
Dear Thomas, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Please know that we are constantly working to improve our facilities and services to provide a better experience for our guests. We have noted your concerns and will address them accordingly. We appreciate your kind words about our service staff and hope to have the opportunity to welcome you back in the future.The Novotel Evry Courcouronnes team
by A verified traveler
Posted 3 Dec 2023
by A verified traveler
Posted 4 Oct 2023
