Ratings based on 119 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
by A verified traveler from Etobicoke
Posted 1 Sep 2024
We had an amazing time at this hotel! The rooms are impeccable, the spa, the pool and the general atmosphere is very relaxing and very welcoming! We liked the service, especially at the bar and the buffet style restaurant La Veranda.The only slight disappointment was the fact that we were not able in 5 days of our stay to book a dinner reservation at Les Fresques. The lady at reception was not helpful at all. Overall, we had a great time at this resort and this little inconvenience did not hinder our vacation. My recommendation for the hotel management would be to have more transparent communication with guests, providing them with suggestions for day trips, local attractions, more dining options and sightseeing.
by A verified traveler
Posted 5 Aug 2024
We stayed at the hotel for one night. We booked a room with lake view and the view was stunning ! Staff were really friendly, spa installations are amazing and free when you booked the room. We had spa treatment and dinner at the Fresque which we recommend !
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 17 May 2024
Magnifiqe
by A verified traveler
Posted 10 Feb 2024 on Hotels
by A verified traveler
Posted 29 Dec 2023
The view of the lake is amazing. The food was delicious and the staff was great. My wife and I really enjoyed our time at the hotel. It was about an hour away from Morzine but definitely great to come back to after a day on the slopes.
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 15 Oct 2023
The hotel and hotel grounds are breathtaking. Quiet and serene with beautiful views from every window.
Our check-in was easy and efficient. Many thanks to Laurent for his kindness and effort - especially thankful for the surprise tea set in our room when I mentioned I wasn't a coffee drinker! Hospitality at its finest.
The gentleman who parked my car and brought it out when we left was very kind - I wish I got his name. Thank you to him!
The room was spectacular - spacious, high quality amenities and comfortable. Evian spa available with sweet staff and indoor pool that kids can access at certain times. Outdoor infinity pool overlooking the lake.
Breakfast was ok - plentiful but nothing interesting or "amazing".
Dinner at the Veranda on site was ok - the kid's menu was plentiful (4 courses!) and my daughter found it delicious. Staff was lovely with her, too (thank you!). My dish of the ravioli was ok - did not love it. Pumpkin soup with chestnuts was good but slightly bland - had so much potential! Worst part about dinner was being asked by the gentleman at the host stand if we paid the check on our way out - that was so rude and demeaning, especially as hotel guests. We did pay, which I informed him, and he just said ok - no apology to us. He was also the same gentleman who, when arriving at the restaurant for our reservation initially, showed us a table in the far back corner away from everyone else. He may need some training.
Loved the property overall would rec!
