Ratings based on 192 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2021 on Hotels
Comment from Hotel Management
21 Oct 2021 by Daniel, Hotel Management
Dear Kevin,
Thank you for your review.
We will redouble our efforts to improve our service.
Do not hesitate to specify the points on which we must work.
Hoping to welcome back you for your next stay in Brussels
Regards,
by A verified traveler
Perfectly pleasant
Posted 21 Jan 2020 on HotelsGreat service, good location. nice bar
Comment from Hotel Management
21 Jan 2020 by I.S., Hotel Management
Dear Stephen,
Thank you for reviewing your stay at Mercure Brussels Airport.
We are so glad to hear that everything met your expectations during your stay. We do our best to ensure that every guest has a wonderful experience, so your positive feedback about our quality service and convenient location is very rewarding.
We hope to see you again in the future.
Kind regards,
I.S.
by A verified traveler from Abu Dhabi, UAE
Posted 26 Oct 2019 on Orbitz
Very nice hotel in an extremely convenient location for going to Airport or Downtown Brussels. However, the free airport shuttle runs for very limited hours in the morning and evening, information not readily available on their website / Orbitz.
Comment from Hotel Management
28 Oct 2019 by I.S., Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us.
We are pleased that you had an enjoyable stay with us. As you kindly mentioned, we are located only ten minutes from the airport and do provide a complimentary shuttle service in the morning and evening at optimal times for the majority of our guests, we have however taken note of your remarks.
Thank you again; we hope to welcome you back.
Best wishes,
I.S.
by A verified traveler
Posted 22 Oct 2019 on Hotels
by A verified traveler
Ok airport hotel
Posted 27 May 2019 on HotelsHotel rooms need a little updating but staff very helpful and accommodating. Nice little bar area and great stone baked pizza. 15 min taxi ride to Brussels airport.
by A verified traveler
One night stay for Business
Posted 13 May 2019 on HotelsPerfectly adequate hotel. Great location for where I happened to be working which was why I selected it. I didn't have an evening meal at the hotel but the food I saw being brought out while I had a drink at the bar looked good. Bar staff where attentive. There's a small restaurant a couple of mins walk away, can't recall the name but turn right out of the hotel. Very nice meal there and reasonably priced. Breakfast in the morning was fine, don't recall seeing any staff but everything I needed was there. Internet in the room was fine, only used it to catch up on emails. Price I paid was very high but all other Hotels in the area were similar, think there must have been an event on.
Comment from Hotel Management
15 May 2019 by Daniel, Hotel Management
Dear Mark,
We thank you for your lovely comment
It was a real pleasure for our team to welcome you.
Hoping to see you soon in Mercure Brussels Airport for your next stay in Brussels.
Regards,
by A verified traveler
Posted 21 Apr 2019 on Hotels
Comment from Hotel Management
15 May 2019 by Daniel, Hotel Management
I thank you for your excellent appreciation.
Hoping to welcome you on your next visit to Brussels.
by A verified traveler
Great for a short visit to NATO.
Posted 23 Feb 2019 on HotelsPerfect for visiting nato hq, it’s 15 mins walk or the hotel runs a free shuttle bus in the morning. Not much else in the area, just 1 decent restaurant next door and quite a long tram or bus journey into the city. Hotel food is good too.
Comment from Hotel Management
8 Apr 2019 by Daniel, Hotel Management
Dear Michael,
We thank you for your positive feeback and we are glad that you have been satisfied with your stay.
We hope to see you again very soon in our hotel.
Regards
by A verified traveler
Posted 10 Jan 2019 on Hotels
Comment from Hotel Management
20 Feb 2019 by Daniel , Hotel Management
Dear David,
I thank you for your appreciation.
It was a pleasure for us to have welcomed you.
Regards,
by A verified traveler
Posted 1 Dec 2018 on Hotels
Good hotel
