Ratings based on 255 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Covenient to my location needed, very poor hot tub area, jets need repair as hot tub was just a tub of hot water. Pool was fine, hot tub a disappointment.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 29 Sep 2024
Building is old, room stinky, overall seemed dirty and gross
by A verified traveler
Posted 11 Sep 2024
Bed was comparable to sleeping on the floor. If you like a super firm mattress, this is your place. Staff super friendly. Bathroom fan was grinding, very loud. Room could of been cleaner, tv screen was smeared with something, remote worked when it wanted to. Rooms need some maintenance. Pool area looked super clean. Convenient location. Price reasonable.
by A verified traveler from Clinton Twp
Posted 25 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Sal, Hotel Management
Hi Maria . We apologize for the inconvenience . We would like to know what is it that you don’t like so we can make it right for you . Thank you for staying with us .
by A verified traveler
Late check in
Posted 24 Aug 2024 on HotelsWhen I arrived, there was a note stating that they stepped out. I waited twenty minutes. I rang the doorbell twice and called the hotel number. So we left. We came back twenty minutes later. We got a smoky-smelling room with two queen beds. I registered for a king. We did an exchange of rooms and it was better.
Comment from Hotel Management
25 Aug 2024 by Sal, Hotel Management
Hi Shirley . we apologize for the inconvenience. Glad they made it right for you. Look forward to seeing you next time.When you don’t have to wait . The reason for not answering the phone it’s been in the restroom. Other wise . I know you said that you left and came back and you still had to wait . As far as smoke people know better not to . But what can we say . Thank you for staying with us .
by A verified traveler
Posted 22 Aug 2024
Very clean
Comment from Hotel Management
25 Aug 2024 by Sal, Hotel Management
Andrew . It’s our pleasure to have you . We appreciate your feedback we look forward to seeing you again thank you.
by A verified traveler
Posted 19 Aug 2024
The hot tub was closed, the pool water was stinky, our bathroom door didnt latch and there was still garbage under the nightstand when i arrived.
Comment from Hotel Management
25 Aug 2024 by Sal, Hotel Management
Niki . We really do apologize. The hot tub went down, that’s one thing we cannot control . but we had it fixed the next day. I wish you would have said something to the front desk .we go up and down and out of our way to take care of our Guests . We will make up to you next time we see you . Thank you .
by A verified traveler
Posted 18 Aug 2024 on Orbitz
Convenient location right off the main drag. We had a nice stay. Property looked older but clean. Breakfast was minimal—cereal, yogurt and bagels etc, but nothing special. TV remote was hard to operate and quite touchy. The young woman working the front desk was friendly, efficient, and a “Jack of all trades”—a real rockstar! She did a great job!! All in all, a pleasant one night stay.
Comment from Hotel Management
3 Sep 2024 by Sal, Hotel Management
Hi Mark . we would like to apologize for the inconvenience. Yes .We go out of our ways to make it good stay for our guests . We appreciate your feedback. The rockstars
