Ratings based on 263 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Second night I found a cockroach in my room. I feel bad leaving a bad review, but staff needs to be a bit better about keeping things clean and up to date.
by A verified traveler
Posted 23 Nov 2024
Covenient to my location needed, very poor hot tub area, jets need repair as hot tub was just a tub of hot water. Pool was fine, hot tub a disappointment.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 19 Oct 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Sal , Hotel Management
Christopher . Thank you for staying with us . We look forward to seeing you again. We really appreciate your feedback. Thanks again. God bless.
by A verified traveler
Posted 15 Oct 2024 on Hotels
Comment from Hotel Management
16 Oct 2024 by Sal , Hotel Management
Debrah . It’s our pleasure to have you stay with us .and we look forward to seeing you again we appreciate your feedback thank you and God bless .
by A verified traveler
Small Town Gem
Posted 15 Oct 2024 on HotelsThe Osceola Grand greatly exceeded my expectations, given it was the only option in a small town. It was very clean and kept up, and the room very comfortable.
Comment from Hotel Management
16 Oct 2024 by Sal , Hotel Management
Mark . Thank you for staying at the Osceola grand Hotel. We appreciate your feedback. We look forward to seeing you again. God bless .
by A verified traveler
Posted 6 Oct 2024 on Hotels
Comment from Hotel Management
16 Oct 2024 by Sal yelda, Hotel Management
Marianne . It’s our pleasure to have you thank you for the feedback. We appreciate it. We look forward to seeing you again. God bless always.
by A verified traveler
Posted 29 Sep 2024
Building is old, room stinky, overall seemed dirty and gross
by A verified traveler
Gross, never again
Posted 29 Sep 2024 on HotelsAbsolute dump. The pool cement and tile are all cracked, dangerous. For a family of 4 we had 2 towels in our room the room was clean but dumpy. The ac unit couldnt be ran because it was filthy and smelled. So was hot all night. The furbiture is old and stained. Grosss, the tub wouldnt drain well as showering and smelled funny. The carpet looks old and ripped. Especially in the hallway. This place made me feel gross, couldnt wait to get out of there.
