Ratings based on 307 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
This property looked kind of run down when we first arrived, but inside the room it looked as if they had just finished redoing it. It really looked great inside!
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
We are very pleased that your stay was a good one we are making alot of changes to make our property The Best
by A verified traveler
Posted 9 Nov 2024
Every thing
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Thank you for your stay
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Thank you for your comment we are taking care of all issues
by A verified traveler
Posted 7 Oct 2024
Bugs everywhere, sticky floors, stains on everything. There was what sounded like a WWE event going on in the room above. I felt itchy after being in the room for 5 minutes. I requested a refund as there was no way we could even sit down there, let alone sleep. I was told to contact Expedia, who would then contact the hotel. What wasnt mentioned was the manager being the only one to deal with Expedia, and them being out weekends. And thus I am still waiting on my money back for a room I never stayed in. They also charged a deposit, which I'm sure I'll never see again...
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
We are looking into the issues and concerns that you have mentioned
by A verified traveler
Posted 3 Oct 2024
There was/were children running and banging and pounding as if throwing furniture around all night (until dawn) I didn’t use the shower because of the cockroaches. Couldn’t wait to get gone from there.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Thank you for your concern we will be looking into this issue
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
We are sorry to hear that your stay didnt go as well as planned but we looking into all issues that are brought to our attention
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by General Manager, Hotel Management
Thank you for staying at One Life Studios we are pleased know that your stay was great we looking forward to you staying again
by A verified traveler
Posted 23 Jul 2024
I booked a double queen bed but they gave me a room that was only a single king. Besides that a window was broken out and had a board over it, room smelled weird, had hair and dirt in the tub, pee all around the toilet, and I saw a roach in the bathroom. Horrible room.
Comment from Hotel Management
26 Jul 2024 by General Manager, Hotel Management
We apologize for the uncomfortable stay we are working hard to correct all issues
by A verified traveler
Posted 22 Jul 2024
The general manager Tonia was very nice and chealse was very nice and very understanding but there was a lot of noise in drama in arguing going on I felt very unsafe But chealse clear the area out from a lot of people and Tonia gave me my refund back
Comment from Hotel Management
22 Jul 2024 by General Manager, Hotel Management
We apologize for the uncomfortable stay you had we are working hard to make a difference
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
20 Aug 2024 by General Manager, Hotel Management
Thank you for staying at One Life and want you to know we look forward to you staying again
