Ratings based on 291 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Nice an clean lady at desk was very kind an helpful. Shiwer was unbelieveable
Comment from Hotel Management
21 Dec 2024 by Darlene, Guest Services Agent, Hotel Management
Mark,Thank you so much for your amazing review! We're thrilled to hear you enjoyed your stay and that our staff made a great impression. We're especially glad you loved the shower—it’s always great to know our amenities stand out. We hope to welcome you back again soon!
by A verified traveler
Posted 17 Dec 2024
The room was wonderful! Super clean and well lit. The best was 10/10.
Comment from Hotel Management
18 Dec 2024 by Laci Benson GM Holiday Inn Express Evansville East, Hotel Management
Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay and found the room to be clean and well-lit. We strive to provide a comfortable and welcoming environment for all our guests. Your rating of 10/10 is greatly appreciated. We look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Dec 2024
All
Comment from Hotel Management
17 Dec 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us. Your kind words mean the world to our team, and they motivate us to keep delivering the best service possible. If there's ever anything we can do for you in the future, please don’t hesitate to reach out. Thanks again for your support!
by A verified traveler
Posted 15 Dec 2024
Very clean and nice staff
Comment from Hotel Management
16 Dec 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you so much for your 5-star review! We’re thrilled to hear that you found our space clean and our staff welcoming. Providing a positive experience for our guests is our top priority, and your kind words mean the world to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Dec 2024
The property was well maintained. Breakfast was fabulous. The shower was a little small. The body wash container in the shower was empty. When checking in there was no one at the desk. I waited 10 minutes then left and came back about an hour later. I chose this hotel for its 9 rating. It was a good stay but not worthy of a 9 in my opinion.
Comment from Hotel Management
11 Dec 2024 by Darlene, Guest Services Agent, Hotel Management
Dear Mark,Thank you for sharing your feedback about your recent stay with us. We’re glad to hear that you enjoyed our well-maintained property and fabulous breakfast—our team works hard to ensure a pleasant experience for all our guests.We’re sorry to hear about the inconveniences you encountered. The issue with the empty body wash container and the smaller shower size will be reviewed by our team to ensure future improvements. Additionally, we sincerely apologize for the delay at check-in. This is not the level of service we aim to provide, and we will address this with our staff to prevent similar situations in the future.Your honest feedback is invaluable to us, as it helps us identify areas where we can enhance our guests' experience. We hope you’ll consider staying with us again so we can provide you with the exceptional experience we strive for.Best regards,DarleneGuest Services
by A verified traveler
Posted 30 Nov 2024
Great
Comment from Hotel Management
3 Dec 2024 by Laci Benson General Manager Holiday Inn Express Ev, Hotel Management
Thank you for your 5/5 rating! We look forward to your next stay with us here at the Holiday Inn Express Evansville East!
by A verified traveler
Posted 22 Nov 2024
Everyone was so nice!! Super clean!
Comment from Hotel Management
27 Nov 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you so much for the amazing 5-star review! We're thrilled to hear that you found everything super clean and that our team left such a positive impression. Your kind words mean the world to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 18 Nov 2024
Spacious rooms, comfortable and nice staff.
Comment from Hotel Management
27 Nov 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you for your fantastic 5-star review! We're delighted to hear you enjoyed our spacious rooms, comfortable atmosphere, and friendly staff. Your satisfaction is our top priority, and we can't wait to host you again in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you for the 5 star review.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Darlene, Guest Services Agent, Hotel Management
Thank you for your feedback and for leaving us a 4-star review! We're so glad you had a positive experience, and we appreciate your support. If there's anything we can do to make your next visit a 5-star experience, please let us know — we'd love to hear from you!
