Ratings based on 181 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
11/17 So the lady was on the phone during check in rolling quarters very rude and she need to get that rotten tooth fixed. Verbally abrasive. The room was wonderful except woke up to a slight lady bug infestation around the window.
Comment from Hotel Management
27 Nov 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Marla,Thank you for taking the time to let us know about your experience while staying with us. Your experience with the Front Desk Staff being rude is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the General Manager to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler from West Chester
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Evansville Fairfield Inn West, Hotel Management
Dear ChristopherOn behalf of the entire hotel team. I want to thank you for sharing about your recent stay at the Evansville Fairfield Inn West. It is always encouraging to hear positive feedback, particular when it comes from those who matter the most- you! Your feedback has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share about your stay. We hope to welcome you back again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Twaine,We do apologize for any inconveniences that may have happened during your stay. I will share your review with our General Manager. Thank you for taking the time to share your feedback. I would like to offer my sincere apologies. Although we fell short of meeting your expectations during your stay. I hope you will reconsider our hotel for your next visit to the area so that we can deliver on the guest experience you deserve.
by A verified traveler
Posted 12 Nov 2024
We have stayed here a number of times. Excellent staff! The property is well cared for.
Comment from Hotel Management
12 Nov 2024 by Fairfield Inn West, Hotel Management
Dear Ruth,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Evansville Fairfield Inn West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Bonnie Hardingfront deskstayfairfieldinnevents@gmail.com8124290900
by A verified traveler
Posted 30 Oct 2024
Everything looked brand new. Very generous check out time. We were quite pleased.
Comment from Hotel Management
31 Oct 2024 by Evansville Fairfield Inn West, Hotel Management
Dear James,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Evansville Fairfield Inn West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manage and Staffas a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Evansville Fairfield Inn West, Hotel Management
Dear ColtonOn behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Evansville Fairfield Inn West. It is always encouraging to hear positive feedback. Your feedback has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 29 Sep 2024
Great Experience
Comment from Hotel Management
30 Sep 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Chelsea.On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at EvansvilleFairfield Inn West. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Your feedback has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Vesta,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Evansville Fairfield Inn West. It is always encouraging to hear positive feedback. Your feedback has been shared with our General Manager and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 16 Sep 2024
Clean, staff friendly, eager to help if you needed anything
Wasn’t anything I didn’t like
Comment from Hotel Management
16 Sep 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Barbara,On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Evansville Fairfield Inn West. It is always encouraging to hear positive feedback. Your review has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again. I appreciate you taking the time to share your feedback. We hope to welcome you back soon
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Evansville Fairfield Inn West, Hotel Management
Dear Stephanie.I want to thank you for sharing about your experience at the Evansville Fairfield Inn West. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most-you! Your feedback has been shared with our General Manager and Staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
