Ratings based on 735 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
The staff was very friendly and helpful
Comment from Hotel Management
18 Nov 2024 by Guest Relations Management , Hotel Management
Hello Sharon, Thank you for your feedback! We're so glad to hear you had a pleasant stay with us. It's great to know you enjoyed our inviting atmosphere and the comfortable accommodations we offer. We always aim to provide a welcoming environment, and it’s wonderful to hear that our team made a positive impression during your visit. We're excited to have the opportunity to host you again in the future!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Guest Relations Management , Hotel Management
Dear Jeffrey,I appreciate your review. We regret that the experience you had did not live up to your expectations. All of our visitors should have an excellent stay, and we value your input in order to make improvements. Please let us know if you would like to share any particular information or concerns so we can address them immediately. We really hope you will think about giving us another chance to improve your future visit.
by A verified traveler
Posted 23 Oct 2024
Not much of a free breakfast.
Comment from Hotel Management
23 Oct 2024 by Guest Relations Management , Hotel Management
Dear Rosemarie,Thank you for your feedback regarding our breakfast offerings. We understand how important a satisfying breakfast can be to start your day right. While we strive to provide a variety of options, we appreciate your input as it helps us improve. We hope you'll consider staying with us again so we can provide you with a better experience.
by A verified traveler from Portland
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Guest Relations Management , Hotel Management
Hi Donald,Thank you so much for your outstanding 5 out of 5 rating! We are thrilled to hear that you had such a positive experience during your stay with us. Your perfect rating is a testament to our dedicated staff and the quality of service we strive to provide every day. We are delighted that our efforts to create a comfortable and enjoyable environment for our guests have met your expectations. Your feedback is incredibly valuable, and we look forward to welcoming you back for another exceptional stay in the future. Thank you again for choosing our hotel!
by A verified traveler
Posted 13 Oct 2024
Was real nice as expected
Comment from Hotel Management
14 Oct 2024 by Guest Relations Management , Hotel Management
Hi Robert,We’re so pleased to hear that your stay was as nice as you expected! It's always our goal to create a welcoming atmosphere for our guests, and we're thrilled that you had a positive experience. Our team works hard to provide excellent service, and it’s wonderful to know that it made a difference for you. We hope to welcome you back soon for another great visit!
by A verified traveler
Posted 12 Oct 2024
Clean & friendly
Comment from Hotel Management
14 Oct 2024 by Guest Relations Management , Hotel Management
Dear Bridgette,We’re so pleased to hear that you enjoyed your stay! It’s wonderful to know that you appreciated the clean accommodations and friendly service. Our team works hard to create a welcoming atmosphere, and it’s great to see that reflected in your experience. We look forward to welcoming you back for another enjoyable visit!
by A verified traveler
Posted 7 Oct 2024
There was food in the fridge from a previous occupant. There were two pills on the bathroom counter.
The bed seemed cleaned but the rest of the room was questionable.
Comment from Hotel Management
7 Oct 2024 by Guest Relations Management , Hotel Management
dear Karen,Thank you for your feedback. It’s concerning to hear that your room wasn’t as clean as it should have been, with food left in the fridge and items from a previous guest found in the bathroom. We strive to maintain high cleanliness standards, and it’s clear we fell short during your stay. Your comments will help us address these issues to ensure a better experience for future guests.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Dear Cheryl, Thank you for your review. We appreciate your feedback, even without specific comments. It’s important for us to know how we can improve, and we regret that your experience didn't fully meet your expectations. We hope to provide you with a better stay in the future.
by A verified traveler
Posted 1 Oct 2024
It was ok staff semed tired and not very friendly. Rooms were ok TV was tiny.
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Dear Tracey, Thank you for your feedback. I’m sorry to hear that you found the staff to seem tired and unfriendly during your stay. We strive to provide a welcoming atmosphere, and I apologize that we fell short this time. I also appreciate your comments about the room and the TV size. We value your input and will use it to make improvements for our guests' comfort. We hope to provide a better experience in the future.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Guest Relations Management, Hotel Management
Hello Brian, I'm grateful for the wonderful review. We are overjoyed to hear that you had a fantastic time working with us. That you thought everything was ideal is wonderful to hear. It's satisfying to see that all of our hardworking, amiable staff members are making an effort to make sure you feel at home and comfortable during your visit. We can't wait to see you again for an incredible visit!
