Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Having a pet friendly hotel comes with noise so thats why i put noisey as a dislike. The parking lot is okay but its really icy this time of year. The bed and pillows were comfy, the room was warm! Very convenient after the new years eve party at the LT. Would stay again. :)
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
All windows wouldn’t lock. Curtains weren’t big enough for the windows. Staff was very friendly and nice. But the facility was very poor.
Comment from Hotel Management
30 Dec 2024 by David, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Omaha
Posted 22 Dec 2024
This is a motel not really up to what I would expect of a Best Western. Very disappointing to say the least. Finding the place and the check in was confusing as nothing tells you this hotel is a Best Western.
Comment from Hotel Management
23 Dec 2024 by David, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future
by A verified traveler from Brentwood
Posted 19 Dec 2024
Love this place
by A verified traveler
Posted 18 Dec 2024
Internet and TV did not work in room.
Comment from Hotel Management
19 Dec 2024 by David, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 7 Dec 2024
by A verified traveler from Parker
Posted 26 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The staff was friendly and funny! The property is pretty cool with the big waterfall outside and rooms are nice and well kept for the age of it. We would stay here again if ever in town.
