Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Parking very difficult do to weddings, very limited dinning do to weddings
by A verified traveler
Posted 13 Nov 2024
I loved the view of nature from the hotel, but for he price the room was tiny and in bad condition. The elevator was so old it stopped working sometimes. I know it’s a historic site but it should be updated when charging high prices.
by A verified traveler
Posted 11 Nov 2024
It is a historic property on a nice site overlooking the town of Eureka Springs. But rooms are dated, very small bathrooms, noisy , poor dining and staff which is lacking hospitality. The place is famous for being haunted which may account for gloomy staff. Dining room open for breakfast only and opens late at 8am. No coffee service in smallish lobby.
by A verified traveler from Tulsa
Posted 10 Nov 2024
Very historic hotel, which is beautiful and fun to see. The hotel is on a mountain top and has great vistas.
But the hotel is showing its age and is not well maintained.
Our room was large and interesting Victorian room. The bed, linens, and pillows were nice. But the carpet was old and the bathroom was not great.
Breakfast buffet was good.
Eureka Springs is fabulous.
The price was reasonable, so I still recommend it, but just be aware of it’s limitations.
by A verified traveler
Posted 7 Nov 2024
the AC is too loud needs to be fixed. Room light is dark. Beautiful building and view.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Entire staff was very nice and accommodating. The food and atmosphere was perfect.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 17 Oct 2024
I have stayed at the Crescent numerous times over the years, including holidays. The staff is always helpful and efficient. The facility, although old is well-maintained and kept clean.
The rooms are nice and updated yet maintain the Victorian charm. Our room was spacious and although we had a smidge issue getting the AC to stay on once we got it figured out it worked great! Room was very quiet.
