Ratings based on 731 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jun 2024
It was nice
Comment from Hotel Management
30 Jun 2024 by Super 8 Guest Relations, Hotel Management
Thats fantastic Gary! You are a stellar guest. Come back and see us again. Happy summer!
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Staff Desk at The Super 8, Hotel Management
Thank you for writing Dewayne. We value and appreciate your business. Come back and see us again! Take care and Blessings!
by A verified traveler
Posted 29 Jun 2024
The free popcorn available at night was outstanding. Facilities including room could be a bit cleaner but acceptable.
Comment from Hotel Management
29 Jun 2024 by Staff Desk at The Super 8, Hotel Management
Thanks for a perfect 5 Patrick! We will work on these issues. Thanks for staying!
by A verified traveler
Posted 26 Jun 2024
The commode in our room was a child’s height!!!!!!!!! Of all the hotels we have stayed at we have never found a commode in the bathroom so small!!! It was not even normal height! I have knee problems and I am 5’6 and my husband is 5’9’ and when you sat down your knees were so far up and nothing to help pull you up!!!
Comment from Hotel Management
26 Jun 2024 by Staff Desk at The Super 8, Hotel Management
Thanks for feedback and for staying. We will work on this issue. We apologize you had trouble with this toilet. Next time we will peek into other rooms and find you better fit for your situation. Thanks for staying. Happy Summer!
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
21 Jun 2024 by Staff Desk at The Super 8, Hotel Management
Thank you for staying & thank you for feedback. Happy Summer!
by A verified traveler
Posted 14 Jun 2024
I was a little surprised when I went to check out and found out that there wasn’t anyone available at the service desk at night! The person didn’t come in until 7:00 AM, my problem is if an emergency came up there would not be anyone we could go to! I will not stay there again unless I know someone will be there at night!
Comment from Hotel Management
14 Jun 2024 by Super 8 Guest Relations, Hotel Management
Thank you for feedback provided, Weldon. Yes sometimes if we are not busy late at night we temporarily close the lobby area,to step away from the desk area. There is always someone on site(on-site manager) for an emergency with a guest,especially at night.So if there was a true emergency you would be helped accordinly,just a quick phone call away&on site! Checkout is actually automatic unless you tell us otherwise.
by A verified traveler
Posted 11 Jun 2024
The outdoor stairways were rusty and had caution tape around them. The rooms were hard to navigate to from the office of the hotel. Everything looked like it had water damage. The air conditioner was noisy and never seemed to really cool the room. Breakfast was set up awkwardly and shoved into a corner. The reception people were very blah. There was a large, smelly construction dumpster taking up several close parking spaces, it had no construction materials in it.
Comment from Hotel Management
13 Jun 2024 by Super 8 Guest Relations, Hotel Management
Thank you for staying and for feedback Donny. We are repairing some things from a careless guest,its a long story. We are making improvements everywhere we can,you can be sure of that. We do this in between busy weekends, so please bare with us.Nonetheless, we hope you come back in a couple months when we will be much better. Thanks for honest opinion. We will make it better for our guests.Warmest regards and wishes, Staff desk.
by A verified traveler
Posted 5 Jun 2024
I want to do a fair review. The first night was terrible. But the second night was excellent.
First night. Room smells like cigarettes and I'm highly allergic. No other rooms so i wait and stay.
Property was is poor condition. Exterior stairs were literally falling apart. Pieces of the stairs fell off right in front of us!!
However interior stais were fine.
Indoor Pool was awesome but cold. Definitely not heated as advertised. Jacuzzi was excellent. They played an 8pm movie at the pool each night whoch was fun.
Second night they were able to switc our rooms thank god! Much better room. No mildew smells or smoke smells. Bed was more comfortable too. Different shower head also. I have tons of pics I wil upload to google.
Comment from Hotel Management
7 Jun 2024 by Staff Desk at The Super 8, Hotel Management
You and your family are so lovely, Camellia. We will take note of these complaints and improve everywhere we possibly can. We value and appreciate you. Come back and see us again soon!
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Staff Desk at The Super 8, Hotel Management
Your incredible Darren. Thanks for staying!
by A verified traveler
Posted 28 May 2024
very nice
Comment from Hotel Management
29 May 2024 by Staff Desk at The Super 8, Hotel Management
Thats incredible, Steven. Thanks for being such a great guest. We value and appreciate you!
