Ratings based on 261 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
29 Jun 2024 by Steve, Hotel Management
We appreciate your review.Hope to see you again.
by A verified traveler
Posted 27 Jun 2024
The view from our balcony of Beaver Lake was assume. The rooms are clean. Everything worked. Friendly staff. While a bit dated, the rooms have recently been updated. Good place. Great view.
Comment from Hotel Management
27 Jun 2024 by Steve, Hotel Management
Thank you for your review.We appreciate your hanging out with us.
by A verified traveler
Posted 26 Jun 2024
WOW!!! So many options to choose from in the area and I picked THE BEST ONE! The view has no comparison. The pristine cleanliness of the rooms, the grounds & the pool.
The attentiveness of the owners always on hand for any needs. Even when I checked in late due to a flight delay. Truly a rare gem in the Ozarks. Looking forward to coming back here & nowhere else!!
Comment from Hotel Management
26 Jun 2024 by Steve, Hotel Management
Thank you so much for your review. We appreciate that you chose pointe West and that you enjoyed your stay.
by A verified traveler
Posted 21 Jun 2024
What a great motel with excellent rooms and unbeatable scenery overlooking Beaver Lake. The romantic jacuzzi room was fantastic and perfect for sore muscles. The pool was beautiful and clean and I appreciate the motel providing clean swimming towels for use.
The only negatives are very minor in lieu of my happiness with this motel. The hot tub did make the room unbearably warm; it'd be ideal if the A/C unit could blow colder air. The in-room coffee was not very good. Bring your own grounds and filters. There is no continental breakfast so the property and Expedia need to update their amenities list. With the in-room microwave and fridge, I was able to place an InstaCart order from Aldi's to get coffee, breakfast sandwiches and food for the weekend.
All in all this was a great experience and I will definitely be back.
Comment from Hotel Management
21 Jun 2024 by Steve, Hotel Management
Thank you for your review. I was able to get Expedia to delete the breakfast listing,,,,, don't know what happened there..
by A verified traveler
Posted 15 Jun 2024
Absolutely nicest motel in eureka springs nobody has a better view, clean this pool you've ever swam in, The owners on site He's there for you every step of the way he'll do anything for you The place is immaculate you will go here and you will always stay here from now on
Comment from Hotel Management
15 Jun 2024 by Steve, Hotel Management
Thank you so much for taking a minute to send in your review.We are glad you enjoyed your stay with us.
by A verified traveler
Posted 26 May 2024
Beautiful view
Comment from Hotel Management
26 May 2024 by Steve, Hotel Management
Thank you for choosing Pointe West.We appreciate your review and hope to see you again soon.
by A verified traveler
Posted 21 Apr 2024
This place is a hidden gem!
Comment from Hotel Management
22 Apr 2024 by Steve, Hotel Management
We are glad you enjoyed your stay. Maybe we will see you again?Thanks for your review .
by A verified traveler
Posted 18 Mar 2024 on Hotels
Great stay…..super clean and a beautiful view of the lake. It’s about 15 mins from historic eureka springs. We loved the view off the back patio.
Comment from Hotel Management
18 Mar 2024 by Steve, Hotel Management
Thank you so much for your review.We are glad you enjoyed your stay.
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Steve, Hotel Management
Thank you for your review.
by A verified traveler
Anniversary get away… #46❤️
Posted 1 Feb 2024 on HotelsWe loved the nautical themed room, the patio was a wonderful place to enjoy the gorgeous view of the lake… it was perfect during the day, the sunset, and at night… we had a jacuzzi room so that was the icing on the cake!
Comment from Hotel Management
1 Feb 2024 by Steve, Hotel Management
Awwwww.CONGRATULATIONS !!!! We wish we would have known it was your anniversary.Thank you for choosing Pointe West for your getaway.Also, thank you for sending in your review.Take care and we hope to see you again before the next one.
