Ratings based on 226 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Nice place. Fun atmosphere. Clean & well kept. Walkable to shopping & restaurants. Having no couch was odd. We had to sit on the floor or hard chairs to hang out together. No stove in kitchenette. Parking is difficult. Still overall a great & memorable stay.
by A verified traveler
No parking :(
Posted 19 Oct 2024 on HotelsIn the description, the room says it comes with a parking spot. Every night when we arrived, we had to call and ask for a parking spot, because our assigned spot was taken and she would say to park wherever. On the last night we were instructed to park on the street. That was not okay. Roads are winding and dark and I have a toddler to get in and out. Host said that the loading zone turns into a parking spot overnight and to just park there. Unsatisfied with this response, I hung up. Five minutes later, I received two voicemails from the host that were not very pleasant or professional. She said she hunted down whoever was in our spot and had them move and we could go park. She said it took a lot of effort to hunt them down and that *sigh* hopefully I go and use them. The rooms were alright, I would have stayed again, but after the experience we had with the parking and hosts attitude when asked to have the parking spot that was included in our room and advertised as a reason to stay, I will not stay again or recommend to anyone else.
Comment from Hotel Management
20 Oct 2024 by Pat Fitzsimmons Owner, Hotel Management
This guest was averse to parking in her assigned spot or making the slightest effort to put her parking cone in place when she left. She made life difficult for all the other guests Ooh well, she had a spot, she was happy. Happy travels.
by A verified traveler
Posted 1 Oct 2024
Everything was excellent. Only concerns were that there was something black in the jetted tub and we could not figure out how to get the overhead fan working.
Comment from Hotel Management
1 Oct 2024 by Pat, the innkeeper, Hotel Management
Thank you for the great review. We are happy to help you with the in-room questions and have our amazing staff around for emergencies 24-7.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
20 Oct 2024 by Pat Fitzsimmons, Hotel Management
thank you
by A verified traveler
Posted 24 Aug 2024
Nice location. Comfy rooms. Friendly staff.
Comment from Hotel Management
20 Oct 2024 by Pat Fitzsimmons, Hotel Management
Thank you. Come see us again
by A verified traveler
Consistently good
Posted 19 Aug 2024 on HotelsWe have stayed at this property several times and it’s always clean and comfortable.
Comment from Hotel Management
20 Aug 2024 by Pat, Hotel Management
Thank you for that encouraging review. We work hard to make every guest experience a good one. Come see us again when you come to Eureka Springs.
by A verified traveler
Posted 12 Apr 2024
I really liked having a separate living room from the bedroom. The front porch was also very nice to have.
Comment from Hotel Management
12 Apr 2024 by Pat, the innkeeper, Hotel Management
Thank you. I agree it is nice to have some extra living space when you are on vacation. Thanks for choosing my property for your Eureka Springs get away. Come see us next time you are in town.
by A verified traveler
Posted 9 Apr 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Pat, the innkeeper, Hotel Management
Thank you for choosing my property for your Eureka Springs visit. Come see us again when you are in town.
by A verified traveler
Posted 18 Mar 2024 on Hotels
Pat was an amazing host! This place is really nice and you will love it! Book it! Very wary walk to all of downtown!
Comment from Hotel Management
18 Mar 2024 by Pat, the innkeeper, Hotel Management
Thank you very much .It was a festive weekend in our little town. Come see us again soon.
by A verified traveler
Posted 20 Nov 2023 on Hotels
It was the cutest room ever such a special place
Comment from Hotel Management
20 Nov 2023 by Pat, the innkeeper, Hotel Management
Wow, thank you. You made my rainy Monday bright.
