Ratings based on 1,000 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Very clean.
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello Timothy,We are pleased to hear that you found our hotel very clean during your stay. Your feedback is valuable to us as we strive to maintain high standards of cleanliness for all our guests to enjoy a comfortable stay. Thank you for taking the time to share your thoughts with us. We hope to welcome you back in the future.
by A verified traveler
Posted 15 Dec 2024
The room and check in were just fine but about 8:30 PM a large group of apparent family members arrived and were extremely noisey. Shouting back and forth, children yelling at parents, adults yelling at each other. They had the room next door but were outside in the parking lot right in front of our room. I finally asked them to stop shouting in front of our room. They were very rude but did go to there room where the shouting resumed. Next came the tv full blast until about 12:30.
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Hello paul, I'm sorry to hear about the disturbance you experienced during your stay. Guest feedback is valuable for us to improve our services and ensure all guests have a comfortable stay. We encourage guests to reach out to the hotel team immediately so that we can address any noise-related issues promptly. Rest assured your comments will be shared with the relevant departments for their review.
by A verified traveler
Posted 13 Dec 2024
Easy check-in, clean, quiet and comfy.
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Hello Isabelle,We are glad to hear that you found our check-in process seamless and enjoyed a clean, quiet, and comfortable stay with us. Your feedback is appreciated, and we hope to welcome you back for another relaxing visit soon. Thank you for choosing to stay with us.
by A verified traveler
Posted 8 Dec 2024
Very clean and updated.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Timothy,We appreciate your positive feedback regarding the cleanliness and modern updates of our hotel. Your satisfaction is important to us, and we are pleased to hear that you enjoyed your stay. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 1 Dec 2024
I tried to check in. I was late and left a message ahead of time. No one there, no answer when i tried to call. Had to book elsewhere jn town. Never here again
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Lance, We apologize for any inconvenience you experienced during your check-in process. Your feedback is valuable to us as we strive to improve our services for all our guests. We encourage you to reach out to our management team directly to further discuss your experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 13 Nov 2024
Great fort the price!
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Cory,We are very happy to hear that you found value in your stay with us. Your feedback is appreciated as we continually strive to offer excellent experiences to all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.
by A verified traveler
Posted 29 Oct 2024
Nice for a night
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello jorge,We're glad to hear that you found our hotel suitable for your stay. Should you have any further feedback to share, please feel free to contact our management team directly.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Francis, We appreciate you choosing our hotel for your stay. Please feel free to contact us with any details on how we can improve your experience in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Edward, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 13 Oct 2024
Quiet, safe, and walkable to the leavenworth
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello david,We're delighted to hear you found our location quiet, safe, and convenient for exploring Leavenworth. Your feedback is appreciated! Enjoy your future travels.
