Ratings based on 654 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cambridge
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello Benjamin, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any issues. We hope to have the opportunity to welcome you back in the future and provide a better stay for you.
by A verified traveler
Posted 16 Dec 2024
Very good. Interesting but good rooms above the carport
Comment from Hotel Management
19 Dec 2024 by Manager, Hotel Management
Hello John,We're delighted to hear that you found our rooms interesting and enjoyed your stay with us above the carport. We appreciate your feedback and hope to welcome you back for another great experience in the future.
by A verified traveler
Posted 8 Dec 2024
Nothing...
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Noemi, We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'll share it with our team for further review. We strive to provide all guests with a positive stay and hope to better serve you in the future.
by A verified traveler
Posted 19 Sep 2024
Very easy to walk to many food establishments
Right on Highway 101, so easy access. Like being on 2nd story, no elevator, but not a big deal for us. First time with “zoom” check in. Went really smooth, but so different. A great value.
by A verified traveler
Posted 19 Sep 2024 on Hotels
by A verified traveler
Posted 14 Sep 2024
The check was by remote video. They could not provide the shower chair l needed. The area was not the best surrounding by a prison , sheriff’s office court house etc. Dining was poor in the neighborhood. It was quiet but quite decrepit. Wouldn’t chose to stay again
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Catherine, We apologize for any inconvenience you experienced during your stay. Our team strives to accommodate all guest requests and we regret if we fell short in providing the shower chair. We always recommend guests to explore nearby dining options to suit their preferences. We appreciate your feedback and hope you will consider contacting our management team directly to further discuss your concerns.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Manager, Hotel Management
Hello Charles,We're glad to hear you had a pleasant stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Adam,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 1 Sep 2024 on Hotels
The Motel is clean enough. The area is in Old Town. Some homeless sleeping around on the streets when going out for morning walks. Motel check-in process is done "remotely" via cameras and scanners.I never saw a physical person, just on camera. On the day of check-out, I did see a maid. There is no daily maid service in the room. Everything was fine for the price point!!.
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello michael,We appreciate your feedback and are glad to hear that you found the cleanliness satisfactory. Our check-in process is designed for convenience and efficiency. We regret any inconvenience caused by the presence of individuals in the vicinity. Your overall positive experience means a lot to us at the motel.
by A verified traveler from auberry
Posted 30 Aug 2024
Will not be staying there
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello larry,We regret to hear that you were not satisfied with your recent stay. Your feedback is valuable to us, and we will share it with our team for further improvements. If you have any further comments or concerns, please feel free to reach out to our management team directly. We appreciate you taking the time to share your experience with us.
