Ratings based on 984 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Guest Relation Management, Hotel Management
Hi Cynthia,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 26 Dec 2024
Close to the fwy 101, if you’re doing a road trip
Comment from Hotel Management
26 Dec 2024 by Guest Relation Management, Hotel Management
Hi Norma,Thank you for your feedback! We’re glad to hear that our location near the 101 freeway was convenient for your road trip. Being easily accessible is important, and we’re happy it worked well for your travel plans. We hope to welcome you back for another smooth and comfortable stay during your next trip!
by A verified traveler
Posted 25 Dec 2024
Always real nice staff!
Comment from Hotel Management
26 Dec 2024 by Guest Relation Management, Hotel Management
Hi Jennifer,Thank you for your wonderful feedback! We're so glad to hear that our staff made a positive impression during your stay. Providing friendly and helpful service is something we take great pride in, and we’re thrilled that it contributed to your experience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 25 Dec 2024
Like usual, real welcoming staff!
Comment from Hotel Management
26 Dec 2024 by Guest Relation Management, Hotel Management
Hi Jennifer,Thank you for your kind words! We’re so glad to hear that our staff made you feel welcome. Creating a warm and inviting atmosphere for our guests is a top priority, and we’re thrilled that it made a positive impact on your stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 22 Dec 2024
Always real welcoming staff
Comment from Hotel Management
23 Dec 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 15 Dec 2024
Ot looked just refurbished. Super comfy bed.
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Carmen,Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed our recently refurbished rooms and found the bed super comfy. We’re always working to improve our facilities to ensure that our guests have the best possible experience, and we’re glad to know that these updates made a difference in your stay. We truly appreciate your kind words, and we look forward to welcoming you back for another comfortable and enjoyable stay!
by A verified traveler
Posted 15 Dec 2024
Newer staff was really nice & welcoming!
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Jennifer,Thank you for your kind feedback! We’re so glad to hear that our newer staff made a positive impression on you. We take great pride in offering a welcoming and friendly atmosphere, and it’s wonderful to know that our team made your stay even more enjoyable. We appreciate your support and look forward to having the opportunity to welcome you back in the future!
by A verified traveler
Posted 13 Dec 2024
Ok
Comment from Hotel Management
14 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Ibrahim,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Kimberly,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 12 Dec 2024
No Complaints
Comment from Hotel Management
13 Dec 2024 by Guest Relation Management, Hotel Management
Hi Joseph,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
