Ratings based on 79 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Excellent hotel and wonderful customer service
Comment from Hotel Management
1 Oct 2024 by 지배인, Hotel Management
Hello, Brie.Thank you for leaving a review.If you visit again next time, with more sincerityThank you very much.
by A verified traveler
Posted 21 Sep 2024
Very helpful staff!!
Comment from Hotel Management
28 Sep 2024 by 지배인, Hotel Management
Hello.Thank you for leaving a good comment on the review. Have a nice weekendThank you.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by 지배인, Hotel Management
리뷰 감사드립니다.즐거운 한가위 되세요
by A verified traveler
Posted 28 Aug 2024 on Hotels
Great
Comment from Hotel Management
29 Aug 2024 by 지배인, Hotel Management
Hello, Mr. AnonymousThank you for your review.If you visit next time, I'll pay more attention to itI'd like to serve you. Have a great day todayGo ahead. Thank you
by A verified traveler
Posted 4 Aug 2024
We were very impressed with the service we got from the hotel management. He was very hospitable and ready to help with any questions we had. We stayed here 2 separate times on layovers to and from our destination and had a very good experience here both times.
Comment from Hotel Management
11 Aug 2024 by 지배인, Hotel Management
Thank you for leaving a review.You can use the hotel without any inconvenienceWe're also glad that you took a break.If you visit next time, I will take more care of you.Have a nice day today
by A verified traveler
Posted 4 Aug 2024
We were very impressed with the service we got from the management. He was very hospitable and ready to help with any questions we had. We had a very good experience here.
Comment from Hotel Management
11 Aug 2024 by 지배인, Hotel Management
Thank you for leaving a review.You can use the hotel without any inconvenienceWe're also glad that you took a break.If you visit next time, I will take more care of you.Have a nice day today
by A verified traveler
Great location to catch early flight
Posted 3 Aug 2024 on HotelsStaff was very friendly and helped to recommend a place to eat. We choose this hotel as it provided transportation to Incheon airport as we had an early flight. The room was small but well furnished. The only negative was that the room was warm despite using the air conditioning.
Comment from Hotel Management
11 Aug 2024 by 지배인, Hotel Management
Thank you for your review.Airport pick-up service when you use the hotelIf you make a reservation, pick me up at the airportAt the time that customers wantWe provide low-pollution services.You said the room is a little small, but it's not small if you make a reservation for deluxe.I will pay more attention to you next time I use it.Thank you.
by A verified traveler
Posted 24 Jul 2024
Very limited dining
Comment from Hotel Management
24 Jul 2024 by 지배인, Hotel Management
hank you for your review.Did you find the eating problem a little uncomfortable....From 09:00 to 21:00 around the hotelThere are eight famous Korean restaurants.If you contact the front desk, they will guide you well.Have a great day Thank you
by A verified traveler
Great price!
Posted 15 Jul 2024 on HotelsRoom was a bit dated, and there was a smell when we arrived. Almost like someone smoked in the room. It did disappear little bit later on. Nice travel amenities provided in the rooms. Bathroom was clean and big. Loved that it had a separate shower head from tub. Close to a nice diner where we walked to get dinner. Front desk service was exceptional. Provided free water bottles, gave dining options upon arrival and we paid for airport service drop off which they provided with their personal vehicles. Would stay again.
Comment from Hotel Management
15 Jul 2024 by Jason , Hotel Management
Dear Anonymous Thank you for your good review. We will pay more attention to room management, and we will continue to be a hotel that responds to customers with a lot of effort.
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by 지배인, Hotel Management
Thank you for your review.Have a nice day
