Ratings based on 755 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Sep 2024
I have to say it was very clean! But it was an expensive room that didn’t even have a coffee maker in the room. When I had problems with the toilet, they responded immediately. The staff was always very attentive.
4 out of 5
by A verified traveler

Posted 28 Sep 2024
The room was clean and staff was nice. There were lots of small black bugs on the night tables and bathtub. I was not sure if they were fleas, but I’m sure they weren’t ants.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Easy check in and check out. Convenient, quiet, clean and affordable
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Overall the room was clean spacious,i would definitely stay here again .
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Enjoyed our stay at the Downtown Inn—clean and comfortable beds, good price. The only thing is that the sink is kind of high and there’s no coffee maker in the room or coffee available. There is a Starbucks on the corner, though, so not a biggie to get your morning coffee before starting your day.
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Owners / managers are very friendly and service is fast and efficient. This small hotel is a great find in Eugene. Despite the somewhat rough area / streets surrounding the hotel, it is quiet and safe.
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler from BRADENTON

Posted 13 Sep 2024
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Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
4 out of 5
by A verified traveler

Posted 10 Sep 2024
Good room prices. Good quiet location walking distance to restaurants and bars. Nice clean rooms and bathrooms, and friendly service desk. There was some trash in the street across the way but beyond the control of the property.
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.