Ratings based on 979 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Tricia,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Nov 2024
We stayed one night with our dog. The room was clean and the staff was very nice. 4-minute walk to Starbucks.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Agnieszka,We are pleased to hear that you enjoyed the cleanliness of the room and found our staff to be friendly. It's great to know that the hotel's location was convenient for you, being close to Starbucks. We appreciate your feedback and hope to welcome you back again in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello errol,We are delighted to hear that you had a wonderful experience during your stay! We hope to welcome you back soon for another enjoyable visit.
by A verified traveler
Posted 7 Nov 2024
Nice updates, fresh paint, etc. Multiple devices were not plugged in and internet/tv did not work.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Kristinya,We appreciate your feedback regarding the recent updates at our hotel. Rest assured, we have noted your concerns about the internet and TV issues for our team to address promptly. Your input helps us improve for future guests' experiences. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 5 Nov 2024
Great location, friendly staff.
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Mollie,We're delighted to hear you enjoyed our convenient location and our friendly team members. Your kind words are truly appreciated and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler from Salem
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Mark,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon to create more wonderful memories together.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Thomas,We are thrilled to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another unforgettable stay with us!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Milan,We appreciate you choosing to stay with us and we hope you had an enjoyable experience. Please don't hesitate to reach out if there is anything we can do to improve your next visit.
by A verified traveler
Posted 27 Oct 2024
Room smelled like cigarettes, cleaning crew left their dirty cleaning rag on my bathroom towel rack (as my only towel) and when I went to the office in the morning there was a female staff member who had her bags and purse and junk all over the floor in front of the counter and she had to move it so I could get some tea. The front desk guy was only engaged with her in conversation as she was talking about how she borrowed money out of the cash register and going to the ATM to refund the $1.35 she borrowed. I don’t enjoy having to listen to employee conversations, I’m a guest.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Brenda,We apologize for any inconvenience caused during your stay. Your feedback is valuable to us, and we will address the issues you experienced to improve our services for future guests. Our team strives to maintain a high standard of cleanliness and professionalism at all times. Thank you for bringing this to our attention, and we hope you consider staying with us again in the future.
by A verified traveler
Posted 24 Oct 2024
Clean safe place to stay. Restaurants within walking distance. Staff was friendly and accommodating. We walked to have dinner many option. 6th Street Bar and Grill just down the road was great with an awesome server. We were just passing through on our road trip but would stay again if we come back this way.
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Kathleen,We are thrilled to hear you had a safe and enjoyable stay with us! Our team is dedicated to providing exceptional service to all our guests. It's great to know you found convenient dining options nearby and had a wonderful experience at 6th Street Bar and Grill. Should your travels bring you back this way, we would be delighted to welcome you again.
