Ratings based on 955 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
The hotel is located at a quiet location, yet close to all amenities. They have a free yet sumptuous breakfast.
Comment from Hotel Management
2 Jan 2025 by RAJ, Hotel Management
Dear Guest ,Thank you for your kind feedback! We’re delighted you enjoyed our convenient yet peaceful location, offering the best of both worlds. It’s also wonderful to hear that you appreciated our complimentary breakfast—we strive to provide a satisfying start to our guests’ day.We look forward to welcoming you back for another relaxing and enjoyable stay!Best regards,Raj
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. While we strive to provide a positive experience for all our guests, we regret that we fell short in your case.We hope you might consider giving us another chance to provide you with the comfort and service you deserve.Best regards,Raj
by A verified traveler
Posted 30 Dec 2024
the area was not good
Comment from Hotel Management
31 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that the area did not meet your expectations. While we may not have control over the surrounding location, we strive to provide a clean, comfortable, and welcoming environment within our hotel to make your stay as pleasant as possible.We appreciate your comments and hope to have the opportunity to serve you again in the future, perhaps under circumstances that better suit your preferences.Best regards,Raj
by A verified traveler from calgary
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for sharing your experience. We sincerely apologize for any inconvenience you faced during your stay. Your feedback is important to us, and we regret that we fell short of meeting your expectations.We hope you’ll give us another chance in the future to provide you with a better and more comfortable experience.Best regards,Raj
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by RAJ, Hotel Management
Dear Guest,We are deeply sorry to hear about your disappointing experience. Your feedback highlights areas where we fell short, and we sincerely apologize for not meeting your expectations. Please know that we are taking your concerns seriously and will work with our team to address these issues and ensure a better experience for all our guests.We truly regret that this was your impression of us and hope you might give us another chance to provide the service and comfort we are known for.Best regards,Raj
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
22 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for your kind review! We’re delighted to know you had a good experience with us. Your positive feedback motivates our team to keep providing excellent service to all our guests.We look forward to welcoming you back for another great stay!Best regards,Raj
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you so much for your feedback! We are thrilled to hear that you had an enjoyable stay with us. Providing a comfortable and welcoming experience is always our top priority, and it’s wonderful to know we succeeded during your visit.We truly appreciate you taking the time to share your feedback and look forward to welcoming you back soon for another great stay!Warm regards,Raj
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you so much for your feedback! We are thrilled to hear that you had an enjoyable stay with us. Providing a comfortable and welcoming experience is always our top priority, and it’s wonderful to know we succeeded during your visit.We truly appreciate you taking the time to share your feedback and look forward to welcoming you back soon for another great stay!Warm regards,Raj
by A verified traveler
Posted 18 Dec 2024
Nice and quiet
Comment from Hotel Management
19 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for your review! We’re so glad to hear you enjoyed the quiet and peaceful atmosphere during your stay. Your comfort is our top priority, and we’re thrilled we could provide that for you.We look forward to welcoming you back soon!Best regards,Raj
by A verified traveler
Posted 16 Dec 2024
Mouldy and grimy shower stall and shower head. Dingy hallways. Do not recommend.
Comment from Hotel Management
17 Dec 2024 by RAJ, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of the shower stall and the condition of the hallways. This is certainly not the standard we aim to uphold, and we deeply regret the inconvenience caused.Your comments have been forwarded to our housekeeping and maintenance teams, who will thoroughly address these concerns to ensure such issues are resolved. Cleanliness and guest comfort are our top priorities, and we’re committed to making improvements based on your valuable input.We understand your frustration and hope you’ll consider giving us another opportunity to provide a better experience in the future. Best regards,Raj
