Ratings based on 1,615 Verified Reviews

3.9 out of 5
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Brooklyn

Posted 27 Nov 2024
Great customer service
Comment from Hotel Management
27 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your kind words about our customer service! Our team takes great pride in ensuring every guest feels valued and well taken care of.We look forward to welcoming you back for another exceptional stay. Please don’t hesitate to reach out if there’s anything we can do for you in the future.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler from Saskatoon

Posted 26 Nov 2024
It was good.
Comment from Hotel Management
27 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your experience. We’re glad to hear you had a good stay with us! We hope to welcome you back soon for an even better experience.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you so much for your perfect rating! We are thrilled to hear you had a great experience. We look forward to welcoming you back soon!Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your fantastic rating! We’re thrilled to know you had a wonderful experience with us. Your support means a lot, and we look forward to welcoming you back for another exceptional stay.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Overall good
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your feedback! We're pleased to know that you had a good experience with us. If there's anything we can do to make your next stay even better, please feel free to share. We look forward to hosting you again soon!Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your fantastic rating! We’re thrilled to know you had a wonderful experience with us. Your support means a lot, and we look forward to welcoming you back for another exceptional stay.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your fantastic rating! We’re thrilled to know you had a wonderful experience with us. Your support means a lot, and we look forward to welcoming you back for another exceptional stay.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Good service
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for your kind words about our service! We’re delighted to know you had a positive experience and hope to welcome you back soon.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
4 out of 5
by A verified traveler

Posted 24 Nov 2024
No comment
Comment from Hotel Management
26 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating. We're glad you had an enjoyable experience overall. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport
3 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Arjun Tataria, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback. We appreciate your honest review and are sorry to hear that your experience did not fully meet your expectations.Your comments are important to us, and we would love the opportunity to address any specific concerns you had during your stay. Please feel free to reach out to us directly, as we strive to continuously improve and provide a better experience for all our guests.We hope to have the chance to welcome you back in the future for an improved stay.Warm regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport