Ratings based on 2,671 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by jass, Hotel Management
Hello, Thanks so much for the amazing review and for choosing to stay with us Warmest regards,
by A verified traveler from Sandy Hook
Posted 30 Nov 2024
Close to airport. Great shuttle service. Friendly staff. Modern, clean room
Comment from Hotel Management
30 Nov 2024 by jass, Hotel Management
Hello, Thanks so much for the amazing review and for choosing to stay with us .Warmest regards,
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Thanks so much for the amazing review and for choosing to stay with us.Warmest regards,
by A verified traveler
Posted 28 Nov 2024
It was close to the airport, the restaurant service was very good, and the food was very good.
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Thanks so much for the amazing review and for choosing to stay with us.Warmest regards,
by A verified traveler
Posted 28 Nov 2024
Staff was friendly and great to deal with rest needs work
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Thanks so much for the review and for choosing to stay with us.Warmest regards,
by A verified traveler
Posted 28 Nov 2024
Unfortunately, while sleeping I got bit by some bugs.. in the morning I talked to the attendant but he was not very friendly about it..
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Our sincere apologies ,we sent the pest control to check and they gave the ok the room was clear of any insects.Regards
by A verified traveler from Belleville
Posted 28 Nov 2024
Really dirty hotel. Dirty hotel room. Floors, walls, and light switches filthy. You could hear every person's door open and slamming shut all night including the stairwell door. Never staying there again. So gross.
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Our apologies the Hotel failed to meet the expectations during the recent stay.Regards,
by A verified traveler
Posted 28 Nov 2024
This place was very clean and our room was warm and cozy.
I would definitely enjoy another stay here in the future.
Comment from Hotel Management
29 Nov 2024 by Yami, Hotel Management
Hello,Thanks so much for the amazing review and for choosing to stay with us.Warmest regards,
by A verified traveler
Posted 28 Nov 2024
The room furnishings were decent, the room and bathroom were clean, and the bed was comfortable. The desk light did not work, though. Also, it seemed that no one was at the front desk when i called around 1am and later at 5:30am to change my airport shuttle reservation as no one picked up the phone either time.
Comment from Hotel Management
28 Nov 2024 by Yami, Hotel Management
Hello,On behalf of the whole BWP Team our sincere apologies for the agents not answering the call , sometimes they do have to go deliver supplies to the room or check a room, I have talked with the auditor to make sure they pay attention to any guest that was not look after when they called.Best regards,
by A verified traveler
Posted 27 Nov 2024
N/a
Comment from Hotel Management
27 Nov 2024 by Yami, Hotel Management
Hello,On behalf of the BWP Team thanks so much for choosing to stay at our location and for the review.Best regards,
