Ratings based on 967 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
The property it is at a convenient location to go to Rocky Mountain and it was clean but the property is old and do not have TV and the A/C was broken, I sleep with a fan and the temperature was very nice and that help. I recommend to chose another place to stay better
Comment from Hotel Management
4 Nov 2024 by Keegan, YMCA Marketing & Communications, Hotel Management
Leidy,Thank you for your review. I'm sorry to hear you did not feel fully informed about your stay before you arrived. We understand that even without listing TVs in our amenities, the lack of a TV in our rooms can be challenging to communicate through online listings.I do want to clarify the situation on A/C a little, as the A/C was simply not present rather than broken. This is a common construction decision in mountain towns where temperatures remain relatively low even through the Summer. I'm glad to hear that in the end, even if you were not expecting this, the lack of A/C did not cause any major issues.We always want to make sure guests are fully informed of the details of their stay before they arrive, and would love to hear from you about how these details could have been better communicated with you before you arrived. Please consider reaching out to us :)
by A verified traveler
Posted 2 Nov 2024
Nostalgic buildings on beautiful grounds. Not your average hotel/resort
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
by A verified traveler from Macungie
Posted 28 Oct 2024
close location to RMNP. amazing view.
didn't like having no TV. nothing to do in the evening if bad weather or too cold to be outside.
Comment from Hotel Management
4 Nov 2024 by Keegan, YMCA Marketing & Communications, Hotel Management
Karen,Thank you for sharing your experiences. While we do not list TVs in our amenities, we understand that this is an expectation that can be hard to set, and your review helps us ensure future guests understand what their visit will look like.While we are a technology light resort, and are unlikely to put TVs in accommodations in the near future, nearly all accommodations have access to free WiFi, an effort that is ongoing until all accommodations have access.We hope to serve you again in the future!
by A verified traveler
Posted 28 Oct 2024
Rooms are basic sleep needs. Mattresses are worned. Pool awesome. Great trails around the property. Lots of inside and outside activities to do. Great getaway from downtown. Great restaurants in the area, esp. Birds Nest (homemade pasties and food).
Comment from Hotel Management
4 Nov 2024 by Keegan, YMCA Marketing & Communications, Hotel Management
Kimberly,Thank you for sharing your experiences! We're glad to hear that you had a generally positive experience with us! It's always nice to hear that people enjoy the amenities and trails as much as we do ourselves :)We're always looking to improve, and are aware that mattresses in your lodge could use a refresh. Feedback like this we take very seriously, and have added your comments to our database to help us justify these kinds of expenses as we make improvements each year.Thank you for sharing your experiences!
by A verified traveler
Posted 25 Oct 2024
Outdated, but friendly staff. Good location.
by A verified traveler
Posted 24 Oct 2024
Recommend it
by A verified traveler
Posted 24 Oct 2024
Loved it
