Ratings based on 391 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Food was great.
Comment from Hotel Management
26 Oct 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Ms Monika,Thank you for such a positive review.It brings us immense joy to know that our gastronomic offerings hit the sweet spot and were to your liking; our team strives to serve tempting delights that cater to all tastes, at all hours. We're thrilled to hear that the cleanliness of your room, the condition of our hotel, and the service provided by our team met your expectations with flying colors. Your appreciation of the room amenities further highlights our commitment to comfort and convenience, ensuring an inspiring stay for every guest.It would be a pleasure to welcome you back. Best wishes,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 31 Aug 2024 on Hotels
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler from Plainfield
Posted 10 Jul 2024
This hotel is good for family with lots of kids and want to stay in Marbella area without spending lots of money. The lobby, restaurant, and the pool area are very good. The conditions of the rooms are terrible. Terrace dirty and doors are broke. The beds and bellows are very old and bad. The whole room and bathroom are old and outdated. And the room someone would have very bad smell. This should be around $120 a night hotel not $225 .
I would not stay there again.
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 20 Apr 2024
Bonjour ! Le parking un calvaire puis c est payant. Pour une femme de ménage qui rentre le premier matin sans permission et en lui refusant de rentrer à 8h du matin mon mari était encore endormi et moi allongée! Le pire elle m’annonce s’il ne le faisait pas elle ne pourra le faire que jusqu’au lendemain ! J’étais sidérée par son audace et impolitesse ! Je n’ai jamais vu ceci de ma vie. Ensuite, je me suis plainte au près de la réceptionniste, elle était choquée et elle a immédiatement envoyé quelqu’un pour faire la chambre. Autrement on auraient quitté l’hôtel immédiatement.
Comment from Hotel Management
28 Apr 2024 by Your stay at Sol Marbella Estepona Atalaya Park, Hotel Management
Dear Fatima,On behalf of the whole team of Sol Marbella Estepona - Atalaya Park, we would like to thank your time invested in sharing your experience with us and the Google's community.We do apologize your stay with us did not exceed your expectations. The guest satisfaction is our greatest goal, so we do thanks for your feedback and we take notes of your comments in order to continue improving.We all hope to have the opportunity to welcome you again soon.Best regards,Guest Experience Team
by A verified traveler
Posted 8 Apr 2024
Great place to go with family ! Food is so good, a lot of activities to do in the hotel
Comment from Hotel Management
19 Apr 2024 by Your stay at Sol Marbella Estepona Atalaya Park, Hotel Management
Dear Mandeep Kaur,On behalf of the whole team of Sol Marbella Estepona - Atalaya Park, we would like to thank your time invested in sharing your experience with Google's community.We are so glad to learn your comments and knowing that our service has made your experience unforgettable.We do thanks for your five-star review and we all hope to have the opportunity to welcome you again soon.Best regards,Guest Experience Team
by A verified traveler
Posted 16 Jan 2024 on Hotels
Very nice Hotel lucky there was a group of Swedish Golfers who put on a band with singers
Comment from Hotel Management
20 Jan 2024 by Your stay at Sol Marbella Estepona Atalaya Park, Hotel Management
Dear Graham,On behalf of the whole team of Sol Marbella Estepona - Atalaya Park, we would like to thank your time invested in sharing your experience with us and Expedia's community.We are so glad to learn your comments and knowing that our service has made your experience unforgettable.We do thanks for your review and we all hope to have the opportunity to welcome you again soon.Best regards,Guest Experiene Team
