Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Great spot - hot tub closed for maintenance but room is very nice and staff are great
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 28 Dec 2024
Grounds were beautiful. Plenty of dining options close by.
Comment from Hotel Management
30 Dec 2024 by Guest Experience Team , Hotel Management
Hello Laurel,Thanks so much for taking time to share your thoughts! Really happy to hear you enjoyed our grounds - they're especially magical during this winter season. And yes, our location is pretty perfect for trying out all sorts of great dining spots!Hope you had a wonderful stay with us and are enjoying the holiday season!Best Regards,Guest Experience Team The Essex Resort & Spa
by A verified traveler
Posted 25 Dec 2024
Very clean and helpful staff
Comment from Hotel Management
30 Dec 2024 by Guest Experience Team , Hotel Management
Hello David,What a lovely note about your Christmas stay with us! So glad you found everything clean and the team helpful. It really means a lot that you took time during the holidays to share your experience.Hope you had a wonderful Christmas at The Essex, and wishing you all the best for 2025!Best Regards,Guest Experience Team The Essex Resort & Spa
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler from Gulfport
Posted 20 Dec 2024
BEST stay ever!!!
Comment from Hotel Management
27 Dec 2024 by Customer Care Team, Hotel Management
Hello Michelle,Wow, thank you so much for your incredible review! We're absolutely thrilled to hear you had the BEST stay ever at The Essex Resort & Spa. It means the world to us that you had such an amazing experience.We can't wait to welcome you back to Essex again soon. Happy Holidays!Best Regards,Guest Experience Team The Essex Resort & Spa
by A verified traveler
Posted 16 Dec 2024
It was beyond beautiful, the full sized gingerbread house was so cool and festive
Comment from Hotel Management
23 Dec 2024 by Customer Care Team, Hotel Management
Hello Alexandra,Thank you for sharing your delightful experience at The Essex Resort & Spa! We're so glad you enjoyed our holiday decorations, especially our full-sized gingerbread house. It's always fun to create those special moments that make the season magical.Your kind words about the beauty of our resort warm our hearts. We love going the extra mile to make our guests' stays memorable, and it sounds like we hit the mark this time.Wishing you happy holidays and hoping you'll create more wonderful memories with us in the future!Best Regards,Guest Experience Team The Essex Resort & Spa
by A verified traveler
Posted 16 Dec 2024
Very comfortable.
Comment from Hotel Management
27 Dec 2024 by Customer Care Team, Hotel Management
Hello Raymond,Thank you for taking the time to share your experience at The Essex Resort & Spa! We're glad to hear you found your stay very comfortable. Comfort is something we prioritize for all our guests, and it's great to know we delivered for you.We appreciate your feedback and hope you enjoyed your time with us during the holiday season. We look forward to welcoming you back to Essex in the future.Best Regards,Guest Experience Team The Essex Resort & Spa
