Ratings based on 55 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Close to Grugapark . Staff very friendly
Comment from Hotel Management
9 Oct 2024 by Author, Hotel Management
Dear Stanislav,
Thank you for your kind review! We're delighted to hear that you enjoyed our proximity to Grugapark and found our staff to be very friendly. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!
Best regards, Jacqueline Steinhauer and the whole Team of Mintrops Concierge Hotel
by A verified traveler from Middlesbrough
Posted 22 Jul 2024
The hotel is a short metro ride away from essen. Unfortunately this stops at 23.00hrs so its a taxi or walk 45 minutes to get back.
The area has good facilities with several pubs and restaurants within walking distance. The staff at the hotel are brilliant and room we had was ideal for our needs. Clean and tidy with a small kitchen area and a balcony. Excellent value for money.
Comment from Hotel Management
24 Jul 2024 by Empfang, Hotel Management
Dear Sir or Madam, thank you for your great review. We are very happy that you enjoyed your stay with us. We can not wait to welcome you again. With best regards, Jacqueline Steinhauer and the Team of Mintrops Concierge Hotel
by A verified traveler
Posted 22 Jun 2024
staff were great - thanks
Comment from Hotel Management
24 Jun 2024 by Empfang, Hotel Management
Dear Guest, thank your for your review. We are happy that you enjoyed your stay and can not wait to see you again. With best regards, Jacqueline Steinhauer and the Team of Mintrops Concierge Hotel
by A verified traveler
Posted 25 Jan 2024
Great
Comment from Hotel Management
19 Feb 2024 by Empfang, Hotel Management
Dear Guest, we are very happy that you enjoyed your stay and we can not wait to welcome you again. With best regards, Your Team at Mintrops Concierge Hotel
by A verified traveler from Chicago
Posted 20 Sep 2023
Perfect place for messe essen visitors
Comment from Hotel Management
24 Sep 2023 by Empfang, Hotel Management
Dear Gerald, thank you for your review. We are happy that you enjoyed your stay and can not wait to see you again. With best regards, Your Team at Mintrops Concierge Hotel
by A verified traveler
Posted 13 Sep 2023
The hotel staff went the extra mile to make sure we felt really welcome
Comment from Hotel Management
24 Sep 2023 by Empfang, Hotel Management
Dear Paul, thank you for that great review. We are happy that you enjoyed your stay and can not wait to welcome you again. With best regards, Your Team at Mintrops Concierge Hotel
by A verified traveler
Posted 3 Aug 2021
Comment from Hotel Management
16 Apr 2022 by Empfang, Hotel Management
Lieber Yaroslav, vielen Dank für diese Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt genießen konnten. Mit lieben Grüßen, Ihr Gastgeberteam vom Mintrops Concierge Hotel
by A verified traveler
Posted 15 Dec 2024
J'ai beaucoup apprécié.
Comment from Hotel Management
21 Dec 2024 by Author, Hotel Management
Dear Thierry,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great time during your stay with us. Your perfect scores in all categories—cleanliness, service, and room amenities—mean a lot to our team and motivate us to keep providing excellent experiences for our guests.
We look forward to welcoming you back in the future!
Best regards,
Jacqueline Steinhauer and the Team of Mintrops Concierge Hotel
by A verified traveler
Posted 8 Oct 2024
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Comment from Hotel Management
12 Oct 2024 by Author, Hotel Management
Liebe Kim,
Vielen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns so zufrieden waren. Ihr positives Feedback motiviert unser Team, weiterhin exzellenten Service zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit besten Grüßen, Jacqueline Steinhauer und das Team vom Mintrops Concierge Hotel
by A verified traveler
Posted 29 Sep 2024
No comment
Comment from Hotel Management
30 Sep 2024 by Empfang, Hotel Management
Liebe Sabine,vielen Dank für Ihre fantastische Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Service so zufrieden sind. Ihr positives Feedback motiviert uns, weiterhin unser Bestes zu geben.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Jacqueline Steinhauer und das Team vom Mintrops Concierge Hotel
