Ratings based on 636 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 1 Oct 2024
Nice, modern hotel within easy walking distance of the Philharmonie. Beds were comfortable and the washroom was also clean and in good working order.
by A verified traveler
Posted 24 Sep 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024
Excellent thank you
Comment from Hotel Management
17 Sep 2024 by ME, Hotel Management
Sehr geehrte Frau Kamila,vielen Dank für die tolle Bewertung.Mit Gastfreundlichen Grüßen.Mercure Plaza Essen
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by ME, Hotel Management
Dear Guest,thank you for your time and brilliant Feedback on Expedia.Yours sincerelyThe Team from Mercure Plaza Essen
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
31 Aug 2024 by ME , Hotel Management
Dear Daniel,thank you for your Feedback.Yours sincerely.Mercure Plaza Essen
by A verified traveler
Posted 20 Jul 2024 on Orbitz
Good service
Comment from Hotel Management
26 Jul 2024 by ME, Hotel Management
Dear Pali,thank you for your great review on our Hotel.Yours sincerely.
by A verified traveler from Boise
Posted 19 Jul 2024
We stayed 2 nights for Taylor Swift.
AC wasn’t super cold but hotel was as very convenient and staff were great.
Comment from Hotel Management
26 Jul 2024 by ME, Hotel Management
Dear Mitchell,thank you for your Feedback on Expedia.Yours sincerely.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
10 Aug 2024 by ME, Hotel Management
Dear Mrs Kaylene,thank you for the feedback on Expedia.Yours sincerely.The Team Mercure Plaza Essen
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
26 Jul 2024 by ME, Hotel Management
Dear Summaya,thank you for your great review.Yours sincerely.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by ME, Hotel Management
Dear Mr.AndreasThank you for your great feedback.Yours sincerely.
