Ratings based on 23 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
2.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
Not bad
by A verified traveler
Dirty & Not Prepared
Posted 23 Aug 2023 on HotelsBest feature is the exterior of the building and I guess a parking spot is a luxury in Morocco.
Came on time at 12pm and they checked my reservation to ensure they had it. I decided to get a late lunch and then check-in fully. When I tried to check-in around 4pm they didn’t have my rooms ready. I reserved 2 rooms with a pool side view. After waiting in the lobby and asking a few times if the room was ready they finally said it was 30 minutes later. Got to my room to find it open, floors dirty/wet, no towels, and a clogged sink. So after another hour got the sink unclogged and a towel that I had to grab from the cleaning trolly because there wasn’t a staff member to be seen. I decided to wear slippers in the room and not bother to tell them to clean the floor again. My poolside view was a joke from a 1x2 ft window that mostly had a view of the adjacent construction dirt zone. I literally had to open the window and stick my head out to get a good view of the pool. Elevator had a foul smell. Pool table required coins to play.
Breakfast included! Had to request fresh orange juice that Morocco is infamous for because initially they had powdered orange water. All breads were cold. Tables were dirty. Staff attire was dirty. Went to outdoor lounge area to drink coffee and tea to find rusty chairs and sun damaged plastic chairs with dirty spots on chair pads.
Overall, I rate this hotel a 1 star because the price, appearance, and accommodations.
by A verified traveler
Posted 16 Jun 2023
good
by A verified traveler
Posted 26 Jul 2022 on Hotels
by A verified traveler from cedarhurst
Posted 15 Jul 2022
Nice hotel.
Right in the entrance of town
Friendly staff.
Nice breakfast.
I will use them again
by A verified traveler
Posted 21 Aug 2019
by luca from cape verde
Simply a fraud
Posted 3 Nov 2015 on HotelsThe hotel is presented in the site as in the centre o Essaouira, but when arrived we discovered is 30 minutes away for the town driving off-road! Doesen´nt corresponds at all with the description.
by A verified traveler from Casablanca
Posted 20 Aug 2024
by A verified traveler
Posted 11 Aug 2024
Le calme
by A verified traveler
Posted 21 Jul 2024
Average Ok.
