Ratings based on 36 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Quite a tired property and needs some serious updating.
by A verified traveler
Pay peanuts get monkeys
Posted 8 Jan 2024 on HotelsNo hot water in the shower. Brought a friend back with me in the evening and was told to kick them out in the middle of the night because they didn’t have a passport with them. I had however booked for two people to stay and was never told that would be necessary when I first got my room keys at the front desk.
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 23 Jul 2023
Hello
When I booked my reservation rooms , I drive to essaouira city from Marrakech with confrontation # i have my family with me we are 6 people's, we arrived at the hotel around 830PM, i walk to reception to give the agency my booking # i find hotel is full and my rooms not available, I pay $175 for 2 room only for one night ,No one's can helping me or explain to me whats going on.
I call Expedia customer service, i am really appreciated them for helping me get my money back right away and letft the place , please dont book with that hotel is very bad and no customer service.
Yassine
USA
by A verified traveler
Posted 15 May 2023 on Hotels
Room was nice and the location was okay. However the staff seemed annoyed by us and not approachable.
by A verified traveler
Posted 9 May 2023
by A verified traveler from Jonesboro
Posted 31 Dec 2022 on Orbitz
Close drive to beach and market.
by A verified traveler
Posted 6 Jun 2022
Booking not honoured by hotel. Arrived at 11pm to be told no rooms were free despite confirmed booking on expedia. Rude and aggressive staff. Felt unsafe and left quickly to avoid violence. Avoid this place.
by adil
Posted 4 Sep 2017 on Hotels
Ants were all over in my room . I complained about it but only think they could do was giving me bugs spray to kill the ants and call it night night .i was not expecting a such service
Recommended
for Everyoneby A verified traveler
Nice and clean hotel
Posted 15 Feb 2017Hotel is nice and clean, close to beach and 15-20 minutes walk from medina. Nearby are some small kiosks and market is about 10-15 minutes walk. Friendly staff. During our stay there was few clients so the restaurant was closed. Pool area is mostly in shade and hot water came after really long wait.
