Ratings based on 615 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Nice beach area & beautiful hotel. We enjoyed a lovely breakfast in our room overlooking the ocean. Staff were kind & helpful.
Comment from Hotel Management
20 Nov 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Mrs Amanda,Thank you for your kind words! We are thrilled you enjoyed your stay, especially the breakfast with an ocean view. It’s wonderful to hear our team made your experience even more enjoyable.We look forward to welcoming you back soon!Best regard
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Cher Mr Ahmed,Merci infiniment pour votre excellente note. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau très bientôt !Cordialement,
by A verified traveler
Posted 26 Oct 2024
Amazing and helpful staff, very helpful and overall highly recommend staying here!
Comment from Hotel Management
28 Oct 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Ahmed,Thank you for your wonderful review. We are thrilled to hear that you found our staff amazing and helpful. Your recommendation means a lot to us, and we hope to welcome you back soon.Sincerely
by A verified traveler
Posted 10 Oct 2024
Fantastic hotel. Great location not too far from the Medina and port. Pool area is great. Food very good in the bar the beach club restaurant. Every single staff member were so helpful and always smiling.
Comment from Hotel Management
11 Oct 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Mrs Mary,Thank you so much for your kind words!.We are thrilled you enjoyed your stay, the location, and our facilities. It’s wonderful to hear our team made such a positive impression. We hope to welcome you back soon.Sincerely
by A verified traveler
Posted 12 Aug 2024
The air conditioner could be cooler
Comment from Hotel Management
17 Aug 2024 by l, Hotel Management
Dear Mrs Samiha,Thank you for your feedback. We are sorry to hear the air conditioner didn’t meet your expectations.We will look into this to ensure a more comfortable experience in the future.Best Regards
by A verified traveler
Posted 13 Jul 2024
Pictures of rooms are a little deceiving of room sizes, but the rooms are okay but a bit overpriced for what you get and its a "five star" the breakfast is never fully stocked ever, no plates, utensils or food options, the pool is small and very crowded and services are limited, definitely over priced for what you get and definitely doesn't feel like a five star so overall it was an average place, nothing special.
Comment from Hotel Management
19 Jul 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Mr Alex,Thank you for your opinion. We are sorry to hear that your experience did not meet your expectations. Our team works daily to improve the quality of our property. We value your feedback as it helps us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future.Sincerely
by A verified traveler
Posted 12 Jul 2024
We had a fantastic holiday here.
Comment from Hotel Management
19 Jul 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Mrs Paula,Thank you for your kind words. We are delighted you had a fantastic holiday and look forward to welcoming you back soon.Best regard
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
7 Jul 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Cher Mr Mindy,Merci beaucoup pour votre excellent avis ! Nous sommes ravis que votre séjour à notre hôtel ait été agréable. Au plaisir de vous accueillir à nouveau bientôt Cordialement,
by A verified traveler
Posted 17 May 2024 on Hotels
Morocco wasn't good for a solo traveler who enjoys meeting travelers and locals. However, everyone was lovely, and it has many benefits for the resort/adventure travelers.
Comment from Hotel Management
22 May 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Dear Christopher,Thank you for your feedback. We are glad you appreciated the kindness of our staff. We hope you find experiences that better match your expectations on your next trip.Sincerely
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
3 May 2024 by Loubna Boubrik Room Division Manager, Hotel Management
Cher Aubrey,Merci pour votre note d'appréciation.Nous sommes ravis de voir que votre séjour parmi nous vous ait apporté pleine satisfaction.Au plaisir de vous accueillir de nouveau lors de votre prochaine visite à Essaouira.Cordialement
