Ratings based on 116 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Smart by Dedeman Eskisehir, Hotel Management
Değerli Misafirimiz,Öncelikle Eskişehir’deki konaklamanız için Smart by Dedeman Eskişehir Otelimizi seçtiğiniz ve Otelimizde konaklarken edindiğiniz güzel deneyimlerinizi zaman ayırıp puanlama yaparak paylaştığınız için teşekkür ederiz.Smart by Dedeman Eskişehir Otel olarak Otelimizde yaşamış olduğunuz deneyimden keyif aldığınızı öğrenmekten son derece mutluluk duymaktayız.Sizi Smart by Dedeman Eskişehir Otel’de tekrar ağırlamaktan büyük mutluluk duyacağımızı bilmenizi ister, sağlık ve mutluluk dolu günler dileriz.Saygılarımızla.Smart by Dedeman Eskişehir
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Smart by Dedeman Eskisehir, Hotel Management
Dear Guest,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to share your wonderful experiences during your stay with us.As Smart by Dedeman Eskisehir Hotel, we are extremely delighted to learn that you enjoyed the experience you had at our hotel.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 27 Aug 2024
Is in a perfect location, staff is very friendly and helpful. They make you feel very welcome. I recommend to get the rooms looking at the river is wonderful view. I will completely go back there
Comment from Hotel Management
28 Aug 2024 by Smart by Dedeman Eskisehir, Hotel Management
Dear Esteemed Guest Maria Mora,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to share your wonderful experiences during your stay with us.As Smart by Dedeman Eskisehir Hotel, we are extremely delighted to learn that you enjoyed the experience you had at our hotel.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 22 Aug 2024 on Hotels
it's in a very good location but no services... nothing at all
no one will carry your bags or take you to your room... but it's new and have a perfect location that everything is around you.
Comment from Hotel Management
23 Aug 2024 by Smart by Dedeman Eskisehir, Hotel Management
Dear Guest,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to share your experiences during your stay with us.As Smart by Dedeman Eskişehir Hotel, we do not have a bellboy service due to our concept. However, we would like you to know that we are trying to help as much as we can in line with our guests' requests. We apologize for not being able to help you and hope you will have an even more enjoyable experience during your next stay.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Smart by Dedeman Eskisehir, Hotel Management
Değerli Misafirimiz,Öncelikle Eskişehir’deki konaklamanız için Smart by Dedeman Eskişehir Otelimizi seçtiğiniz ve Otelimizde konaklarken edindiğiniz güzel deneyimlerinizi zaman ayırıp puanlama yaparak paylaştığınız için teşekkür ederiz.Smart by Dedeman Eskişehir Otel olarak Otelimizde yaşamış olduğunuz deneyimden keyif aldığınızı öğrenmekten son derece mutluluk duymaktayız.Sizi Smart by Dedeman Eskişehir Otel’de tekrar ağırlamaktan büyük mutluluk duyacağımızı bilmenizi ister, sağlık ve mutluluk dolu günler dileriz.Saygılarımızla.Smart by Dedeman Eskişehir
by A verified traveler
Posted 8 Jun 2024 on Hotels
Very modern and clean. The rooms are a bit small, with no place to put your luggage except on the floor. Bathroom has no place to hang clothes etc. so things can get wet during a shower.
Comment from Hotel Management
10 Jun 2024 by Smart by Dedeman Eskisehir, Hotel Management
Esteemed Guest,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to share your wonderful experiences during your stay with us.As Smart by Dedeman Eskisehir Hotel, we are extremely delighted to learn that you enjoyed the experience you had at our hotel. You can be sure that we will take your positive comments and suggestions into consideration.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 29 Apr 2024
Great location. Very good breakfast selection. Wonderful staff
Comment from Hotel Management
29 Apr 2024 by Smart by Dedeman Eskisehir, Hotel Management
Dear Esteemed Guest Deniz Campbell,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel, for your stay in Eskişehir and for taking the time to share your positive experiences by providing a rating.As Smart by Dedeman Eskisehir Hotel, we are extremely pleased to learn that you enjoyed the experience you had during your stay.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 15 Apr 2024 on Hotels
kesinlikle muhteşem ve şu ana kadar ziyaret ettiğim en iyi otel
Comment from Hotel Management
18 Apr 2024 by Smart by Dedeman Eskisehir, Hotel Management
Esteemed Guest ,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to share your wonderful experiences during your stay with us.As Smart by Dedeman Eskisehir Hotel, we are extremely delighted to learn that you enjoyed the experience you had at our hotel.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
by A verified traveler
Posted 28 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Smart by Dedeman Eskisehir, Hotel Management
Değerli Misafirimiz Sn. Ali Suleyman Topuz,Öncelikle Eskişehir’deki konaklamanız için Smart by Dedeman Eskişehir Otelimizi seçtiğiniz ve Otelimizde konaklarken edindiğiniz güzel deneyimlerinizi zaman ayırıp puanlama yaparak paylaştığınız için teşekkür ederiz.Smart by Dedeman Eskişehir Otel olarak Otelimizde yaşamış olduğunuz deneyimden keyif aldığınızı öğrenmekten son derece mutluluk duymaktayız.Sizi Smart by Dedeman Eskişehir Otel’de tekrar ağırlamaktan büyük mutluluk duyacağımızı bilmenizi ister, sağlık ve mutluluk dolu günler dileriz.Saygılarımızla.Smart by Dedeman Eskişehir
by A verified traveler
Posted 23 Jan 2024 on Hotels
I had an issues with the hotel manager. he was so rude. although the front desk and other staff were very nice.
Comment from Hotel Management
25 Jan 2024 by Smart by Dedeman Eskisehir, Hotel Management
Dear Esteemed Guest Mohamad,Firstly, we would like to express our gratitude for choosing Smart by Dedeman Eskisehir Hotel for your stay in Eskişehir and for taking the time to write your feedback, which was a result of the negative experiences you encountered during your time at our hotel.As Smart by Dedeman Eskisehir Hotel, where was are always committed to providing the best service, we would like to apologize for the inconveniences you experienced during your stay. We hope that during your next visit to our hotel, you will notice improvements in our service quality based on your positive suggestions.Please know that we would be greatly honored to welcome you back to Smart by Dedeman Eskisehir Hotel and we wish you days filled with health and happiness.Best Regards.Smart by Dedeman Eskisehir
