Ratings based on 106 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2020
Nice btw each building. Good and fast chevk in,check out.
by A verified traveler
jealous receptionist harasses pretty guests/teft
Posted 19 Aug 2018 on HotelsThis is the "New unfriendly erdogan Turkey. Unwelcoming to westerners this hotel is dysfunctional. I was harassed by the male receptionist40's glasses, service was abominable. I had things stolen from my room totaling 500 dollars and I called my embassy and filed a report with local authorities of which I have a copy. monolingual female reception staff.No English(spanish, portuguese, Italian French) skills. She does not make an effort to use google translate. Se stares at you weirdly and says "enlis Yok" OMG. jealous female receptionist 24(?) has issues.if you are a pretty westerner she will make your stay a nightmare calling the room incessantly bothering me at 7 am until I unplugged the phone at which point she sends people to knock on my door which had "do not disturb" sign on the knob. Se ad no respect for my privacy or boundaries. p s y c h o. she violated all of my boundaries and bizarrely kept asking check out? she is deranged. the last night I came back my door was wide open not just unlocked completely ajar. 500usd worth of merchandise all female makeup and toiletries were stolen on the same day the weird female receptionist was made to apologize to me. Save your money for someplace nice to stay without disordered personnel. the manager was nowhere to be seen until I reported the theft. he is totally incompetent and the receptionist is a p s y c h o
Comment from Hotel Management
3 Apr 2019 by Fikri Eren, Hotel Management
Dear Guest .
The false accusations you have made have gone to the jurisdiction as you know. as a result you have not experienced any loss. I would like to inform you that you have been blacklisted for the inconvenience you have given our hotel and guests.
by A verified traveler
jealous female receptionist/ robbed!
Posted 19 Aug 2018 on HotelsInsane hotel. The New conservative Turkey. westerners unwelcome. I was harassed constantly and my room was robbed. I have a police report 500usd in merchandise was stolen. 2 creepy receptionists a 40 yr old guy with glasses and passive aggressive jealous female do not make an effort to be helpful to guests.the femaleis so stupid and lazy she did not even try to use google translate and they are MONOlinual I speak 5 beautiful romance lanuages no desire to learn turkish however I made an effort more than I can say for them. They are unwelcomign and stand there and say :english yok" it is so annoyin it makes you not want to come back to turkey "Yok" they harassed me wile I had a do not disturb sign on my door.I asked for assistance and needed to callFOUR times before the creep sent someone.The creep asked if he could sit on MY BEd.I declined. If you are a pretty American the psycho female receptionist will be jealous and not help you. these people are dysfunctional.The harassment i received being teleponed at 7 am and my door knocked on despite a do not disturb sign, then they installed a"remote access desktop" app on my computer and I needed to have my computer cleaned in eskeseir, continuous harassment culminating in my being robbed my last night, the same day the manager forced the female receptionist to apologize to me. my room was open and 500usd in merchandise stolen. what was stolen was hIgh end shampoo products and mixsephora and mac makeup products. Avoid.
by A verified traveler from ohio
Near downtown
Posted 3 Sep 2017We did payment for suite corner room with reservation
But They give us standart small room without sorry
Comment from Hotel Management
6 Sep 2017 by TUNÇ, Hotel Management
Hello Ugur Bey,
First of all, we would like to thank you for my team and my name because you have preferred our hotel.
All feedback you have received has been evaluated by the relevant departments and individuals.
I hope to see you again between us ...
Tunç GEMZEZ
HOTEL MANAGER
Recommended
for Everyoneby A verified traveler
Nice hotel in Eskişehir
Posted 26 Jun 2017Highly recommended with welcoming and super kind staff.
Comment from Hotel Management
29 Jun 2017 by Hotel Manager, Hotel Management
Dear Guest ,
First of all, we would like to thank you very much for your personal and team name because you prefer our hotel. Let's hope you have a happy time with welcoming you soon.
Tunç GEZMEZ / Hotel Manager
Recommended
for Everyoneby A verified traveler from Istanbul
Nice hotel close to all attractions
Posted 28 May 2017
Pros: Staff, bed, pillows, location.
Cons: Bathroom facilities.
Location: Almost all museums are nearby. Only the Archeological Museum takes a short taxi ride.
The hotel has a great location, close to all touristic attractions. Professional and friendly staff. The bed and pillows are amazing. However, the bathroom facilities should be maintained urgently.
Comment from Hotel Management
29 Jun 2017 by Hotel Manager, Hotel Management
Dear Guest ,
First of all, we would like to thank you guys on behalf of my team and my team for choosing our hotel. Your nice interpretation which will carry us one step further will be taken into consideration in the shortest time. Be happy days with hope that we will welcome you soon.
Tunç GEZMEZ / Hotel Manager
by A verified traveler
Posted 10 Dec 2020 on Hotels
by A verified traveler
Posted 31 Oct 2020 on Hotels
by A verified traveler
Posted 26 Oct 2020 on Hotels
by A verified traveler
Posted 14 Oct 2020 on Hotels
