Ratings based on 967 Verified Reviews

4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hi Christopher, Thank you for your feedback. Were happy to hear that you enjoyed your stay here with us. Have a lovely day, and welcome back.
4 out of 5
by A verified traveler

Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hej, Tack för er feedback. Det glädjer oss att ni var nöjda med er vistelse här hos oss. Önskar er en fortsatt fin dag, och varmt välkomna tillbaka.
3 out of 5
by A verified traveler

Posted 28 May 2024
The room was clean but there was no safe, fridge, phone, drawers and not enough clothes hangers. Breakfast is very good, location is excellent with lovely view
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hej Pirjo, Stort tack för er feedback. Vad kul att ni hade en fin vistelse hos oss. Önskar er en fortsatt fin dag, och varmt välkomna tillbaka.
5 out of 5
by A verified traveler

Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hej Jon-Leif, Tack för er feedback. Vad härligt att ni hade en fin vistelse här hos oss. Önskar er en fortsatt fin dag, och varmt välkomna tillbaka
3 out of 5
by A verified traveler

Posted 6 Jul 2023
We arrived on 30 June 2023 and departed on 5 July. Room did not get serviced until 4 July, WE had to request a toilet roll from reception! Frankly not good enough!
Comment from Hotel Management
9 Jul 2023 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hi Keith, Thank you so much for your feedback. Im sorry to hear that your stay wasnt as pleasant as we all want it to be. At Comfort Hotel we only clean the room every 4th day when youre staying a longer period, but if requested we will of course clean it sooner than that. I apologize that you did not receive this information upon arrival, i will take this up with the staff working that day. I wish you a really nice summer, and hope to see you here again for a second chance.
5 out of 5
by A verified traveler

Posted 14 Sep 2022
They all had smiley faces perfect treatment
Comment from Hotel Management
14 Sep 2022 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hi Ibrahim, Thank you so much for your feedback. Were so happy to hear that you enjoyed your stay here with us. We wish you lovely day, and welcome back.
5 out of 5
by A verified traveler

Posted 18 Aug 2022
Very helpful and friendly receptionist. Lovely room with a nice view of yhe river. Great location at a reasonable price.
Comment from Hotel Management
20 Aug 2022 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hi Andrew, Thank you so much for your feedback. Were happy to hear that you enjoyed your stay here with us. I wish you a lovely day, and hope to see you again.
5 out of 5
by A verified traveler

Posted 23 Jul 2022
A nice, clean, comfortable, efficient no-nonsense no-frills hotel.
Comment from Hotel Management
26 Jul 2022 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hi Maximo, Thank you so much for your feedback. We´re so happy to hear that you enjoyed your stay here with us. I wish you a lovely day, and hope to see you again.
4 out of 5
by A verified traveler

Posted 25 Apr 2022 on Hotels
Comment from Hotel Management
26 Apr 2022 by Carolina Paulsson, Comfort Hotel Eskilstuna, Hotel Management
Hej Lauren, Stort tack för ditt omdöme. Det glädjer oss att du var nöjd med vistelsen här hos oss. Önskar dig en fortsatt fin dag, och varmt välkommen tillbaka.