Ratings based on 990 Verified Reviews

4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Duluth

Posted 18 Dec 2024
Nice stay
Comment from Hotel Management
19 Dec 2024 by Ciara Isip, Hotel Management
Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Holiday Inn Express and Suites Escondido in the future, and we will do our best to provide you with an even better experience.
5 out of 5
by A verified traveler from SANTA BARBARA

Posted 28 Nov 2024
It's a comfortable stay.
Comment from Hotel Management
16 Dec 2024 by Ciara Isip, Hotel Management
Thank you for taking time to review your recent stay with us. I will make sure to share this with my team. We appreciate your business, and we hope that you will come back and stay with us again.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
The beds and pillows are amazing, the room size is great. Thank you!
Comment from Hotel Management
16 Dec 2024 by Ciara Isip, Hotel Management
Thank you for taking time to review your recent stay with us. I will be certain to share your review with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!
4 out of 5
by A verified traveler

Posted 16 Nov 2024
The room (#128) needs improved venting / air exchange. The room smells of old showers & something else I couldn’t determine.
Comment from Hotel Management
18 Nov 2024 by Ciara Isip, Hotel Management
Dear Deborah,We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. I apologized we failed to make your stay more comfortable due to the unusual smell you encountered in your room.Many thanks for taking the time to review our hotel. We hope you give us another chance to provide you with a better stay.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Great customer service!! Family had a great time!
Comment from Hotel Management
12 Nov 2024 by Ciara Isip, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Escondido. We are pleased to hear that our staff made a positive impression with their friendliness and professionalism. We are glad that your family had a great time
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Ciara Isip, Hotel Management
Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Holiday Inn Express and Suites Escondido in the future, and we will do our best to provide you with an even better experience.
2 out of 5
by A verified traveler

Posted 9 Nov 2024
We were put in a room next to the elevator equipment room. EXTREMELY NOISY. And the beds were sagging a lot. Not a good experience overall. Pretty disappointed.
Comment from Hotel Management
12 Nov 2024 by Ciara Isip, Hotel Management
I am glad you left feedback. Thanks for choosing to stay at our Holiday Inn Express San Diego - Escondido!Though brilliant stays are what we promise, I’m worried that you had otherwise. I am sorry to learn about the issues encountered during your recent stay with us, particularly with the elevator. I feel concerned that your stay was not comfortable due to beds were sagging. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We can’t wait to see you again!
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Ciara Isip, Hotel Management
Dear Megan,Thank you for your 5 star review. We appreciate your business and thank you for choosing the Holiday Innhotels for your lodging needs. We look forward to your next stay.
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Janice Correa, Hotel Management
Dear Steve, Thank you for taking time to review your recent stay with us. Our staff works hard every day to make lasting impressions on our guests. I will be certain to share your review with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!
5 out of 5
by A verified traveler

Posted 18 Oct 2024
It was great I love it
Comment from Hotel Management
21 Oct 2024 by Janice Correa, Hotel Management
Dear Eveline, Thank you for taking time to review your recent stay with us. Our staff works hard every day to make lasting impressions on our guests. I will be certain to share your review with the team. We appreciate your business and thank you for choosing the Holiday Inn hotels for your lodging needs. We look forward to your next stay!