Ratings based on 993 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2020 on Hotels
Man at front desk was extremely rude and disrespectful.
Comment from Hotel Management
30 Sep 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
Posted 20 Sep 2020 on Hotels
The room look clean but I reported that they were roaches in the room and the maid told me she new about it.
Comment from Hotel Management
21 Sep 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
Posted 9 Sep 2020
I was told to leave facility by manager when I complained of no hot water
Comment from Hotel Management
10 Sep 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
Posted 9 Sep 2020 on Travelocity
Comment from Hotel Management
10 Sep 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Managemen
by A verified traveler from Ephrata Wa
Escondido
Posted 25 Aug 2020 on HomeAwayThe staff was exceptionally nice. The room was clean and staff were more than willing to accommodate any request. Not lots of normal extras in room was only downfall. Not even a box of tissues in the room. Had to ask for extra towel as there were only 2. But staff willingly brought more.
by A verified traveler
Posted 17 Aug 2020 on Orbitz
In triple digit temperatures because of a heat wave, the only ice machine on the property was broken. Also there is a strong police presence at night because of all the meth heads and criminals staying there. Won't ever be returning here.
Comment from Hotel Management
19 Aug 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
Posted 17 Aug 2020
The room was disgusting. The walls were two different colors. It looks as though where they did wall repair They couldn’t match the paint color. The bed spread had holes in them. The comforter under the bed spread had blood stains. The door lock was broken and I didn’t feel safe. The pool was closed due to COVID but nowhere did it say that the pool was closed. The website is very misleading. Also the furniture in the room was dirty and the pull out couch bed in the suite was dirty and stained and very old! Choose another place to stay anywhere is better than this!
Comment from Hotel Management
19 Aug 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
stay away
Posted 17 Aug 2020 on HotelsThis place is a dump.
Comment from Hotel Management
17 Aug 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler from Milwaukee Wisconsin
Posted 14 Aug 2020
No maid service for 2 days, tv worked when it wanted to. Iron didn't work, air conditioning just blew up into the curtains. small room the double beds were both pushed up against the wall so you could only get out on one side.
Comment from Hotel Management
15 Aug 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
by A verified traveler
Disgusting rooms
Posted 22 Jul 2020 on HotelsThe room was dirty, bed disgusting, and service was challenging. It wasn’t even an hour after check in and staff was imposing an hourly rate to be paid since a refund was requested.
Comment from Hotel Management
24 Jul 2020 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Escondido, CA. Sincerely, Hotel Management
