Ratings based on 485 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 3 Sep 2023
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
by A verified traveler
Posted 2 Sep 2023
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change.
Once you paid your money gone, they never gonna help.
This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
by A verified traveler
Posted 28 Aug 2023
Value money
by A verified traveler
Posted 20 Aug 2023
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies
by A verified traveler
Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
16 Jul 2023 by A. Sierra, Hotel Management
Apreciado HumbertoGracias por compartir con nosotros su experiencia en el Hotel Panorama.Esperamos seguir gozando de su confianza a la hora de elegir dónde pasar "la escapada".Reciba un cordial saludoÀngel Sierra Director de Atención al cliente
by A verified traveler
Posted 7 May 2023 on Hotels
Comment from Hotel Management
31 May 2023 by A. Sierra, Hotel Management
Mr. Peter,Thank you very much for informing us of your opinion of the services of the Panorama HotelWe hope to see you in a next visit to the PrincipalityBest regardsAngel Sierra . Guest Experience M
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
22 Apr 2023 by Àngel Sierra. , Hotel Management
Mr. Kevin,Thank you very much for informing us of your opinion of the services of the Panorama HotelWe hope to see you in a next visit to the PrincipalityBest regardsAngel Sierra . Guest Experience M
by A verified traveler
Posted 7 Jan 2023
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).
Comment from Hotel Management
12 Jan 2023 by A. Sierra, Hotel Management
Dear JulianThank you for letting us know about your experience at our hotel during your stay.Our hotel is defined as a city center hotel, and it is true that if you want to be close to the ski resort there are other options closer.Best regardsAngel Sierra . Guest Experience M
by A verified traveler
Posted 7 Dec 2022
Es un hotel fantástico y con personal muy amable.
Merece la pena yo he ido con la familia y volveremos.
Comment from Hotel Management
12 Jan 2023 by A. Sierra, Hotel Management
Apreciado Jesús María,Primeramente agradecerle que haya compartido con nosotros su experiencia en el Hotel Panorama.Nos satisface saber de su futura fidelidad a nuestro hotel así como que encontrase las instalaciones y servicios a la altura de sus expectativas.Saludos cordiales y hasta la próxima visita.Àngel Sierra . Director de Atención al cliente
