Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 9 Dec 2024
Conveniently located around lots of shops, eateries and train station.
Comment from Hotel Management
16 Dec 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
Harriet 様Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 29 Nov 2024
always stay here in osaka
Comment from Hotel Management
16 Dec 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
C 様Thank you very much for using our hotel hotel.I hope that you will return to Japan.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 20 Nov 2024
OK hotel, but the air conditioning was broken and we were not allowed to open the (clearly hinged) windows. Our room was a sweltering and humid 27 degrees celsius day and night for our entire stay despite chilly autumn weather, which made our room overall unpleasant.
The free wifi was very spotty, and constantly dropped out. It was completely non functional in the bathroom.
The water station on our floor was always empty in the evening.
Otherwise good room and service, friendly staff, pretty lobby. Immediate surroundings are a little boring, but it's only 20 minutes to Osaka city center on the midosuji line, which can be accessed very closed to the hotel.
But the broken AC and hot room were a dealbreaker.
Be prepared to use your own cellular data in the hotel as well.
Comment from Hotel Management
16 Dec 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
Renaud 様Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Everything was walking distance very convenient
Comment from Hotel Management
15 Oct 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
George 様Thank you very much for using our hotel hotel.I hope that you will return to Japan.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 5 Oct 2024
There is literally everything around you and a train station literally in front of the Hotel
Comment from Hotel Management
6 Oct 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
George 様This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 28 Sep 2024
Loved its walkable distance from the metro station. Great restaurants nearby. Staff was very helpful and friendly.
Comment from Hotel Management
30 Sep 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
Alan 様Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler from Peachtree Corners
Posted 28 Sep 2024
Good access to restaurants
Comment from Hotel Management
30 Sep 2024 by 新大阪江坂東急ＲＥＩホテル くちこみ担当, Hotel Management
Torai 様Thank you very much for having us stay at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.
