Ratings based on 42 Verified Reviews
4.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2021
The price paid for the quality of the facility was too high
Noise was an issue. You can hear what others are saying in the room next door
by A verified traveler
Posted 17 Jul 2021
The stay was just like what was described and pictures. Very clean, modern and had a heat pump that was adjusted just right especially during this winter time. The bonus was having a private spa pool and hot pool, it was perfect time to relax after a tiring day doing the Tongariro Crossing.
The procedure to this self check-in suite was easy and instructions were clear.
One minor down side is the mirror in the bathroom was rather large and protruded too much, which was a little challenging to wash my face with.
I would definitely come back again!
by A verified traveler
Posted 17 May 2021
by A verified traveler from wanganui
Posted 9 Aug 2020 on Wotif
Great stay thanks so everything was great thanks. Pool and spa was great. Walls are really thin and could here people talk and switching on lights.
by A verified traveler
Posted 9 Aug 2020 on Wotif
by A verified traveler
Posted 23 Jun 2020
The Expedia description of property's facilities is confusing and needs to be re-written. There is no kitchen and there is no fitness centre and no full service spa, only a spa pool/jacuzzi. There is a shared fridge in a communal area, but no kitchen. There is a pool and spa pool, but no fitness centre. There are no balconies and private corridors, only a deck/veranda which all the room doors open on to.
The Expedia description says:
"Along with a full-service spa, this smoke-free motel has an outdoor pool and a 24-hour fitness centre (where is the fitness centre and full service spa?)", "All 6 individually decorated rooms feature free WiFi and private yards (where are the private yards?)", "Rooms open to balconies" (no balconies, only an deck/veranda which all doors open on to), "Guests can make use of the shared/communal kitchen." There is no kitchen, just a fridge. Again, there are no balconies, no private yards, no private corridors, no full service spa and no fitness centre. The facilities that are there, are very nice, no complaints about that, but I feel the description needs to be updated. Thank you for a peaceful stay.
by A verified traveler
Amazing, convenient and lovely!
Posted 3 Mar 2020 on HotelsFantastic place! Perfectly located, loved the warm pool and spa after hiking all day! The little extras (teas, snacks) were most appreciated! Would definitely recommend!
by A verified traveler from England
Posted 9 Feb 2020
A little gem, small but great pool, hot tub, lots of freebies in the room, wine coolers, fridge and snacks. Yes the room is small but two suite case stands a king size bed and a hot shower is all you need. The highlight was the view from the pool, a beer and glass of wine hot pool and stunning view is all you need to know about this accommodation. Just book it!
by A verified traveler
Posted 21 Jul 2019
Comment from Hotel Management
26 Jul 2019 by Tongariro Springs, Hotel Management
Thank you
by A verified traveler
Posted 8 May 2019
WASCLEAN AND TIDY MAY BE A TV WOULD HAVE BEEN GOOD. THE KITCHEN COULD HAVE HAD A CUTLERY AND PLATE
Comment from Hotel Management
19 May 2019 by Tongariro Springs, Hotel Management
Thank you for your feedback. We offer free unlimited internet for our guests - most people have their own devices these days so they can freely chose their entertainment. We also try to make it clear that dining out is the only option when staying here. There is no kitchen, we do provide a fridge for chilling beverages. Reading the Pre-arrival information that we send is essential to make sure you're fully prepared for your stay and know what to expect.
