Ratings based on 9 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Hotel Manager, Hotel Management
Dear Customer,Thank you for taking the time to share your feedback about your stay at the hotel Kenzi Rissani and for your positive rating. Thank you again for your trust, and we hope to have the pleasure of welcoming you again.
by A verified traveler
Nice suite room with modern renovation
Posted 2 May 2024 on HotelsWe had a great stay in the suite, there was good closet space, living room space, a king bedroom and a fairly large bathroom. Hotel uses the middle eastern style bidet (no hose or toilet automation). WiFi was good when the hotel wasn’t busy. Nice pool area, no gym on property. For the suite, the TV only faces the bedroom leaving a mirror on the living room side. There are modern outlets at the beds for charging, but found the normal power plugs are still faster.
Comment from Hotel Management
23 May 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel. Your feedback is valuable to us.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.
by A verified traveler
Posted 18 Apr 2024 on Hotels
New hotel and quite expensive. Advertised bar and provided a bar menu but did not have any drinks other than soft drinks. Very limited menu and they did not have all the items on the menu.
Comment from Hotel Management
23 May 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.We apologize for any inconvenience you experienced during your visit. We'll certainly take your comments into consideration as we strive to improve our services and offerings.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.
by A verified traveler
The worst
Posted 18 Feb 2024 on HotelsRude staff.Manager has no people and hospitality skills.
Comment from Hotel Management
29 Feb 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
by A verified traveler
A nightmare
Posted 15 Feb 2024 on Hotelsrude staff.Manager has no leadership skills.
An absolute nightmare.
Comment from Hotel Management
17 Feb 2024 by Khalid MAWLOUD / D.G, Hotel Management
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.
by A verified traveler
Posted 8 Jan 2024
The Hotel is completely renovated or new. The rooms (I booked) a suite are excellent! The hotel is located conveniently close to the airport- we heard no noise - extremely few flights anyway. The pool is beautiful (not heated -January)
The staff was very friendly and made the stay pleasant. The only thing we did not like were the pillows which were way to thick.
Summary: strongly recommended
Comment from Hotel Management
8 Jan 2024 by Benjelloun Khalid / Directeur Général., Hotel Management
Dear Customer,We are delighted to learn that you were satisfied with our services and that we met your expectations. We strive to make every pillow comfortable, and every guest feel welcomed and appreciated.We have different sizes of pillows , next time please ask the front desk to bring you a suitable pillow for you.Kindest regards.
by A verified traveler
Posted 4 Aug 2024
Top Hotel mit sehr netten und freundlichen Personal
Comment from Hotel Management
7 Aug 2024 by Hotel Manager, Hotel Management
Dear Customer, We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.Your feedback is valuable to us. Thank you again for your trust, and we hope to have the pleasure of welcoming you again.
by A verified traveler
Increíble estancia
Posted 13 Jul 2024 on HotelsMe sorprendió el lugar tan lindo la habitación estupend, la amabilidad del staff increíble, volvería siempre
Comment from Hotel Management
7 Aug 2024 by Hotel Manager, Hotel Management
Dear Customer, We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.Your feedback is valuable to us. Thank you again for your trust, and we hope to have the pleasure of welcoming you again.
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
21 Apr 2024 by Khalid Mouloud / D.G, Hotel Management
Dear Customer, We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.Thank you again for your trust, to give us a good rank and we hope to have the pleasure of welcoming you again.
