Ratings based on 69 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Great apartments. Nothing to fault.
Comment from Hotel Management
13 Sep 2024 by Eco Smart Apartments Team, Hotel Management
Dear Julian, thanks for your review after your stay. We are happy to hear that you have fully enjoyed it and liked the facility. We are looking forward welcoming you soon! Best regards, ESA-Team
by A verified traveler
Posted 1 Jun 2021 on Hotels
Comment from Hotel Management
19 Jul 2023 by Team Eco Smart Apartments, Hotel Management
Liebe Sandra,vielen Dank für Ihre Bewertung. Leider haben Sie keinerlei Feedback hinterlassen, wodurch wir uns verbessern können. Melden Sie sich doch gerne direkt bei uns telefonisch oder per Mail. Wir würden gerne mit Ihnen besprechen wie wir unseren Service verbessern können.Wir würden uns freuen, wenn Sie unseren Apartments nochmals eine zweite Chance geben und wir Sie zufriedenstellen können!Beste Grüße,Team Eco Smart Apartments
by A verified traveler
Posted 9 May 2020 on Hotels
Comment from Hotel Management
3 Mar 2021 by Hotelmanagement, Hotel Management
Hallo, vielen lieben Dank für Ihr positives Feedback! Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat. Wir freuen uns, wenn Sie uns bald wieder besuchen. Liebe Grüße Ihr Eco Smart Apartments Team
by A verified traveler
Posted 21 Feb 2020 on Hotels
Comment from Hotel Management
26 Feb 2020 by Ihr Eco Smart Apartments Team, Hotel Management
Hallo Marek,
vielen Dank für Ihr Feedback!
Bis bald
Ihr Eco Smart Apartments Team
by A verified traveler from Toronto
Posted 8 Jul 2019
The property (bedroom, kitchen and balcony) is spacious, with new and modern furnishings and clean. Our unit also had Netflix access :)
The location is safe and walkable, in a residential area in Erlanger - 25 min drive from the old city in Nuremberg.
Be aware however that THE PROPERTY IS TOTALLY UNATTENDED: there is no receptionist and access is through an app on an iOS or Android phone. So make sure you have a charged phone and a valid phone# and a data plan for this, as you will need your phone to open any door.
This is not prominent on the Expedia page, so we were unpleasantly surprised that after a long drive we had to start reading emails and download the app and find out how to enter our Dutch phone # into the Canadian Expedia account... Talk about unwelcome surprises!
Also, there was no housekeeping during our two nights stay there.
Comment from Hotel Management
19 Jul 2023 by Team Eco Smart Apartments, Hotel Management
Dear Alex, thanks for your feedback. We are happy to hear that you liked the facilities. Thanks for your feedback because of the check-in and the housekeeping. We mentioned this points in our advertisement that the guests may see it more obvious.Thanks for staying with us, we are looking forward to welcoming you soon again!Best regards,Team Eco Smart Apartments
by A verified traveler
Posted 5 Feb 2019
Comment from Hotel Management
19 Feb 2020 by Ihr Eco Smart Apartments Team, Hotel Management
Hallo,
vielen Dank für Ihre Bewertung.
Es freut uns, dass es Ihnen bei uns gut gefallen hat.
Wir freuen uns, wenn Sie uns bald wieder besuchen kommen.
Liebe Grüße
Ihr Eco Smart Apartments Team
by A verified traveler
Posted 30 Nov 2018 on Hotels
The apt was good but the WiFi was not working. Also if the apt is near the entrance of the building one may experience a lot of noise due to folks entering the apartment.
Comment from Hotel Management
21 Dec 2018 by Eco Smart Apartmtents , Hotel Management
Dear Bhavesh,
we appreciate your feedback.
We’d kindly ask you to use the wifi instruction in the check-in email for proper functionality.
The noise problem of the apartment has also been solved. There was a loose door seal, which is in place now.
Best,
Your Eco Smart Apartments Team
by A verified traveler
Just what I needed
Posted 9 Nov 2018 on HotelsPerfect for my stay
Comment from Hotel Management
14 Nov 2018 by Eco Smart, Hotel Management
Dear Rune,
we really appreciate you liked staying with us!
We’d like to see you soon :)
Best,
Your Eco Smart Apartments Team
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by Eco Smart Apartments Team, Hotel Management
Lieber Gast, wir bedanken uns für Ihre positive Bewertung nach dem Aufenthalt und die Vergabe der Höchstpunktzahl, wir schätzen dies wirklich sehr. Gerne begrüßen wir Sie bald wieder. Beste Grüße, ESA-Team
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Eco Smart Apartments, Hotel Management
Hallo Mathias,vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Ihnen unser Apartment zugesagt hat. Wir hoffen, Sie haben Ihre Zeit un Erlangen genossen und würden uns sehr freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Freundliche Grüße,Ihr ESA-Team
