Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
I would return
by A verified traveler
Posted 24 Nov 2024
Very clean an friendly staff
by A verified traveler
Posted 11 Nov 2024
All was great however, breakfast was very minimal this visit. It’s usually much better
Comment from Hotel Management
18 Nov 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 4 Nov 2024
This is one of the best hotels I've stayed in a long time. The priced was very reasonable and I loved that the sitting are was separate than the bed. The staff was pleasant and very helpful and the breakfast was also better than other hotels.
Comment from Hotel Management
6 Nov 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 30 Oct 2024
My recent stay was okay, I wished they removed the garbage from the rooms everday, the toilet in the room had some flushing issues. I had to call the front desk for towels. So l was disappointed this time with my stay.
Comment from Hotel Management
6 Nov 2024 by Kim, Hotel Management
Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the SpringHill Suites Erie, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
by A verified traveler
Posted 27 Oct 2024
Rooms are dated, breakfast was not appealing. Dead bolt issues life machine 1st floor not working
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future.
by A verified traveler
Posted 24 Oct 2024
Nice place
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 23 Oct 2024
N.a
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 23 Oct 2024
Very nice clean pool
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 22 Oct 2024
The room was lovely and clean.
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the SpringHill Suites Erie.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
